Showing posts with label Consultant Jobs in South Africa. Show all posts
Showing posts with label Consultant Jobs in South Africa. Show all posts

Stakeholder Relations Consultant Job in at Metropolitan Life South Africa

Wednesday, 12 September 2012



Job Title: Stakeholder Relations Consultant (Reference # 9930)

Introduction

Engage with internal stakeholders and external to drive effective stakeholder relations management through policies and practices determined by the stakeholder framework.


Experience & Qualifications

Degree or Diploma in Communications, Journalism or Public Relations

Three to five years’ working experience in Communications, Journalism or Public Relations

Excellent English written and verbal communication skills (equivalent to three or four year university level)

Knowledge of Corporate communications


The Incumbent will be responsible for:

Manage stakeholder relationship management methodology and visualisation tool.

Support SRM Manager in the facilitation of annual project specific stakeholder mapping workshops.

Develop and update stakeholder engagement plan.

Monitor and update service practices to that meet specific Stakeholder needs as well as monitor SLAs with external stakeholders.

Assess organisational feedback regarding Stakeholder Management service delivery.

Compile yearly events calendar.

Liaise with Marketing and PR colleagues to promote the event and define stakeholder requirements.

Research agenda items for stakeholder and policy forums.

Define rules of engagement and practices for forums.

Track and report progress of forum outcomes.

Monitor mechanism to ensure all proposals and discussion documents are timeously received and distributed.

Prepare detailed information on and analyse reform proposals for MMI.

Develop and maintain an impact assessment and risk register on policy proposals.

Identify key areas of uncertainties in the proposals, point of disagreement or agreement.

Coordinate research activities for SRM to ensure effectiveness and efficiency.

Conducts research in the areas of relevance to SR, including of governance, organisational/institutional development, the legislative sector and international relations.

Provide monthly updates on policy environment or state of the nation.

Compiles quarterly internal assessment report.


Competencies Required

Customer services skills

Relationship building

Excellent interpersonal skills

Organisational, co-ordination and planning skills

Ability to work under pressure

Attention to detail

Good analytical skills

How to apply

Internal applicants:

Sign on to PeopleSoft > Recruiting Activities > Careers

External applicants:

Go to our websites

www.metropolitan.co.za

> Careers > Vacancies

www.momentum.co.za

Go to: Current Vacancies >

Current Vacancies

Assistance with online applications:

PeopleSoft Helpdesk (021) 940 5169

Contact Person:

Melinda Serrao

Telephone:

0126737323

Closing Date:

17 September 2012

Please state clearly for which position you are applying as well as the reference number in all communications.

Quality Consultant Jobs at University of Kwazulu Natal in South Africa

Thursday, 30 August 2012


JOB TITLE: QUALITY CONSULTANT

QUALITY PROMOTION AND ASSURANCE
(PEROMNES GRADE 8)
REF NO: TL06/2012
A Quality Consultant’s main role is to assist in the development of internal quality assurance systems for the academic functions of the University. A Quality Consultant generally works with a specified College of the University, participating in programme design and approval processes, facilitating discussion on quality issues and taking responsibility for conducting external School reviews. Carrying out research into quality-related matters, and profiling the work of QPA, is integral to their function.
Minimum Requirements:
For Senior Lecturer level appointment:
• Doctoral degree
• Minimum 5 years’ teaching experience in higher education
• A record of research and publications
• Evidence of experience in leading quality- related processes in higher education.
For lecturer Level appointment:
• Masters degree
• Minimum 3 years’ teaching experience in higher education
• Evidence of experience in conducting research
• Evidence of experience in quality-related processes in higher education.
Requirements:
• A demonstrated knowledge and understanding of current policy issues in higher education
• A demonstrated understanding of the needs of academic and administrative staff
• Excellent communication and report-writing skills
• Excellent workshop facilitation and negotiation skills
• Ability to work in a team
• Skills in manipulating both qualitative and quantitative data
Preferences/Advantages:
• Participation in national or institutional-level quality promotion and assurance processes in higher education.
Enquiries and details regarding this post, as well as requests for a job profile may be directed to Mr SA Moodley, 031 2603378 or e-mail: moodleys60@ukzn.ac.za
The total remuneration package offered includes benefits. The closing date for receipt of applications is 07 September 2012. Appointment to this position will be on 1 January 2012 Conditions of Service.
Applicants are required to complete the relevant application form which is available on the Vacancies website at www.ukzn.ac.za. Completed forms may be sent to recruitment-support1@ukzn.ac.za. The advert reference number MUST be clearly stated in the subject line.

Old Mutual Relationship Consultant Jobs in South Africa at Old Mutual

Wednesday, 22 August 2012

Job Title: Relationship Consultant.Sales & Distribution.OMSA

Location Kuruman,ZA

Organization Name Foundation Market(BSSP) in KURUMAN

Brief Description

Sells to burial society only.Operational role responsible for direct selling and servicing of clients.Ensures retention of current business.Main contact is with executives of committees - part of the community structure.Receives salaries and bonuses, does not operate on commission.

KRA's



Business Retention
Ensures retention of current business.

Client Service Delivery
Services business submitted on behalf of clients.

Personal Effectiveness
Accountable for service delivery through own efforts.
Individually accountable for managing own time, tasks and output quality over periods of 1 day to a maximum of three months.
Makes increased contributions by broadening individual skills.
Collaborates effectively with others to achieve personal results.
Accepts and lives the company values.

Sales/ Productivity
Sells to burial society only.
Operational role responsible for direct selling to clients.


Job Requirements



Proof of Grade 12 qualification (Matric or equivalent)
Proof of FAIS qualification
Proof of RE 5 exam results
Client Focus
Decision Making
Initiating Action
Sales Ability
Technical Knowledge
Tenacity


Additional Details



The following documents will be required:

Proof of a valid drivers licence
Proof of ownership of your own reliable transport

The following would be advantageous:

being fluent in Afrikaans and/or Tswana/Sotho.

Deadline: 31/08/2012

Apply to:

http://www.oldmutual.co.za/

Woolworth Jobs in South Africa: Customer Service Consultant Job Vacancy

Thursday, 16 August 2012


Job Title: Customer Service Consultant - WW Online
REF: CBGM/BL/Customer Service Consultant - WW Online/Western Cape/150812

Recruiter: Woolworths (Pty) Ltd
End Date: 2012-08-27
AA/EE: Applicable
Contract Permanent
Location: Western Cape
Available: A.s.a.p.
Category: Retail
Offer: Market Related
Reporting To: N/A
Job Grade: Admin
Division: Clothes, Buying and General Merchandise
Positions: 1
Introduction
To provide exceptional customer service to the WW Online customers via different communication channels within agreed service levels
Minimum Requirements

Previous experience in an on-line consultant position will be advantageous
Strong administration skills
Working knowledge of the internet and browsing
High level of computer literacy – internet explorer, MS Excel, MS Word.
Excellent communication skills – proven experience in letter writing to customers
Passion for the brand and customers
Driving quality - Sets high standards for quality and customer service that defines ‘the difference’
Connecting people - Co-operates and works well with others in the pursuit of business unit objectives and team goals
Personal effectiveness - remaining calm, objective and self-controlled under pressure
Problem Resolution and decision making skills
Time management skills
Initiative
Excellent planning and organising skills


In accordance with Woolworths’ Employment Equity approach, preference will be given to candidates from designated groups.
Job Specification
Ensure world class customer service levels
Educate the customer on how to shop on www.woolworths.co.za
Resolve customer issues via the phone and respond via e-mail
Liaise with stores and delivery partner
Place phone orders on behalf of customers
Create gift voucher orders
Log all customer interactions
Build relationships with customers
Sell the online service and products

Apply to:

http://woolworths.pnet.co.za/#s=job_search

Underwriting Consultant Jobs at Absa Bank in South Africa

Monday, 13 August 2012


  Job Title: Underwriting Consultant Commercial Lines (AIC) - 00071472
Primary Location
:ZA-Kwazulu-Natal
Job Type
:Permanent
Posting Range:08/08/2012 - 16/08/2012

Description


Job Purpose

To underwrite short term insurance policies and administer these policies as a service to clients and brokers. To review individual applications for insurance in order to evaluate the degree of risk involved and determine the acceptance of applications. To administer changes to existing cover

Key Responsibilities

• Underwrite the insurance risks correctly based on information
• Load new business proposals onto the Absa system (ASTI) with zero error margin, as the system will determine the premium
• Send policy documentation to Brokers and clients on cover provided
• Send confirmation of cover letters to various financial institutions to confirm cover for the client
• Upload changes on the ASTI system as per requests from clients or Broker to change existing cover with zero error margin
• Send revised policy schedules to clients and Brokers
• Cancel policies and refund of premium on clients request
• Attempt to retain customer by offering better cover, or decreasing cover of insurance
• Send confirmation of cover letters to various financial institutions, for the financed vehicles as proof that the client is insured with AIC
• Implement risk management initiatives
• Negotiate renewal terms with broker or client and calculate pro-rata refunds
• Provide Brokers or client with an overview of renewal terms and obtain the signed agreement from the broker or client to action the renewal
• Load the renewal terms of agreement onto the ASTI by capturing the data and client details on the system
• Print and send the policy documentation to Brokers or client via mail or email
• Send confirmation of insurance cover of client to various financial institutions via email
• Provide advice on new or value added products based on clients needs
• Educate clients and Brokers on underwriting criteria, specific covers, etc so that they can make informed decisions
• Confirm new payments and or deduction dates where amendments were made to the client or broker
• Provide advice on enhancements embedded within the product offering
• Provide advice on suggested risk improvement initiatives or controls to the client where applicable
• Render an underwriting related service within prescribed turnaround times
• Be readily available to delight customers with efficient customer service
• Effectively build, maintain and manage relationships with colleagues and clients
• Contribute to success of team by taking ownership and going the extra mile

Competencies

• Working with people
• Adhering to principles and values
• Persuading and influencing
• Writing and reporting
• Delivering results and meeting customer expectations
• Following instructions and procedures

General

• The appointment will be made in line with the Divisional Employment Equity strategy

Qualifications


Minimum Requirements

• Grade 12 or equivalent NQF level 4 qualification or higher
• One (1) year experience within a Short Term Insurance underwriting environment
• NQF level 4 FAIS qualification with 60 credits
• One (1) year experience in a FAIS role
• Proficient in MS Office (Word, Excel, PowerPoint and Outlook) and the Internet
• No criminal record

Preferred Requirements

• Intermediary Certificate in Business Studies (ICiBS)(IISA)
• Certificate of Proficiency
• Two (2) years experience in short term insurance underwriting
• Preference will be given to South African Citizens and Permanent residents of South Africa in possession of proof of permanent resident status


How to Apply:
http://www.absa.co.za/Absacoza/About-Absa/Careers/Apply-Online

Deadline: 16th Aug 2012

Consultant Jobs at UN Women in Johannesburg South Africa

Saturday, 11 August 2012


  Job Title: Consultant - Midterm Evaluation of the Women in Cross Border Trade (WICBT) Programme in Africa, Home based with travel to Select Programme Countries


UN WOMEN: CONSULTANT - MIDTERM EVALUATION OF THE WOMEN IN CROSS BORDER TRADE (WICBT) PROGRAMME IN AFRICA
Location : Home based with travel to Select Programme Countries Application Deadline : 10-Aug-12 Type of Contract : Individual Contract Post Level : International Consultant Languages Required :

Starting Date :

(date when the selected candidate is expected to start) 20-Aug-2012

Duration of Initial Contract : 35 days spread over 5 months

Background

Since 2006, UN Women has been implementing an Africa wide programme aimed at creating wealth and reducing poverty and exclusion among women informal cross border traders (WICBT) in Africa. Phase I of the programme (2006-2009) focused on empirical baseline studies [1]
in the four sub-regions. Based on the results of the baseline studies and a thorough scan of the policy environment on WICBT, phase II of the programme was developed and implementation started in 2010. This programme was developed as a response to the gaps identified in the baseline studies on WICBT, and based on the mapping of the policy environment, the existing opportunities for collaboration with the Economic Commission for Africa, the Regional Economic Communities, African Governments, development partners and civil society groups to tackle those gaps. The goal of the programme is to create wealth and reduce poverty and exclusion among WICBT through the following outcomes, activities. This second Phase of the WICBT programme is articulated around three outcomes:

Outcome 1: Coalitions and networks of women cross border traders effectively demand and obtain better services, women friendly cross border procedures and gender mainstreaming into African trade agreements and protocols to their governments and RECs.

Outcome 2: Regional Economic Communities and mainstream government institutions demonstrate leadership, commitment, and accountability to support WICBT and mainstream gender issues in trade agreement and processes

Outcome 3: Greater visibility of the contribution of WICBT to wealth creation, employment generation, poverty reduction and regional integration through knowledge sharing

The programme is being implemented in the Great Lakes region-Rwanda, Democratic Republic the Congo and Burundi-, Nigeria, Liberia, Cameroun, Niger, Mozambique, South Africa, Zimbabwe and Mali. The implementation of the programme in these countries includes additional countries as the programme is being implemented across international borders.

A mid- term evaluation is being planned to provide evidence for the need to extend the implementation of the programme beyond 2012 given increasing demand from UN Women country offices for the implementation of the programme. Also, this evaluation is part of the planned decentralised evaluations of the Africa Section and responds to the UNWOMEN Management Results Output 2.3 Evidence generated through high quality evaluations for learning, decision-making, and accountability.



The baseline studies identified numerous challenges facing WICBT, ranging from invisibility due to unavailability of statistics and lack of recognition of their economic contribution to their economies, to weak trade-related institutions, services and resources in support of their activities, deficient implementation of regional trading agreements and protocols, violence, stigmatization and harassment, and lack of information on the opportunities provided by regional trading protocols and agreements.

Duties and Responsibilities
The objective of the evaluation is to assess progress towards achieving programme outputs, outcomes and goal. The evaluation will be a reflective and forward-looking exercise. It will seek to answer some key questions relating to relevance, effectiveness, efficiency and sustainability of results of the WICBT programme. It will review UN WOMEN’s comparative advantage in strategies, management and technical support for the programme. It will reflect on what results have been achieved through the implementation of the programme and will analyze lessons learned. The conclusions of the evaluation will then inform decisions on the parameters for possible extension of the WICBT programme. The Evaluation will generate information that will eventually feed into UNWOMEN’s reporting on the WICBT programme internally and externally. The programme theory of change will be the basis for the Mid-Term Evaluation.

Specifically the evaluation will:

Assess progress made towards the achievement of planned outputs and outcomes.
Assess efficiency of the programme strategies and resources in the achievement of the intended results.
Consolidate forward-looking recommendations and review the validity of the Theory of Change to further improve the implementation and management of the WICBT programme
Contribute knowledge to organizations working in Africa on women’s economic empowerment (this is abstract, which organizations? Africa or countries where the project is implemented? And how to contribute knowledge? For what purpose?)
Provide advice for UNWOMEN’s strategic reflection and learning on its work supporting economic empowerment of women.

Key evaluation criteria and questions to be addressed:

Relevance – alignment and response to context

How relevant were the programmes in each country situation – in terms of -
Alignment with priorities and needs of the region and the countries?
How flexibly did the programme respond to the differences in national capacity and changes in country situations?
How well did the programmes respond to the changes in the United Nations operating environment following the various United Nations reform initiative (e.g., Joint Programming, One UN pilot,)?
Did the programme objectives address the identified rights and needs of the target groups?
Was the programme design articulated in a coherent manner?
How has the programme responded to external and internal opportunities if any?
How relevant is the programme to UN women in the context of the transition from UNFIEM to UNWOMEN?
What is UNWOMEN’s comparative advantage in designing and implementing initiatives on WCBT in Africa?
Effectiveness – progress towards achievement of outputs, progress towards outcomesWhat changes has the UNWOMEN WICBT programme contributed to in terms of changes in the policy frameworks at international and national levels? What changes have occurred in terms of WCBT access to services and improvement of their lives? Etc.
What capacities of the duty bearers and the rights holders have been strengthened through the implementation of UNWOMEN programme on WICBT
Is the Programme’s leading to the expected long-term results increasing women’s benefits and influence on cross border trade in Africa?
Is there notable progress towards achievement of intended results? What were the reasons for the non-achievement of results?
What are the factors facilitating/inhibiting progress towards results? In particular:

Partnership choices and strategies:

Programme strategies/approaches, e.g., capacity development , policy advocacy, strengthening women’s networks etc
Beyond the stated programme outcomes and outputs, is there evidence that demonstrates value added, or potential value added, in ensuring greater attention to issues relating to WICBT?
Are the selected activities being implemented sufficient to achieve programme outputs/outcomes? If not, what additional interventions are required, given changes in the global economy, to achieve the results of the programme?
Has the implementation of the second phase of the WICBT taken into account lessons learnt/recommendations from the WICBT baseline studies that are undertaken in the first phase of the implementation of the programme? Has it taken into account lessons from other programmes in Africa and globally?

Efficiency:

What measures have been taken during the implementation period to ensure UNWOMEN resources are used efficiently?
How did the UNWOMEN organizational structure , managerial support and coordination mechanisms support the efficiency of the implemented initiatives?
Is the managerial and staff structure in place cost-effective? Is it adequate to current context and demand?
To what extent were the inputs and outputs distributed between different groups of women? Were potentials of disadvantaged women fully utilized?
What is the role of other UN agencies and of inter-agency collaboration in the area of WICBT in the sub-region/ country? Where these agencies adequately engaged in the different countries where the programme is being implemented
To what extent has the programme been implemented in a timely manner? Have there been any delays and if so what are the impacts of these to the programme?
How is the programme addressing external and internal risks?

Sustainability – Partnership collaboration and capacities installed:

Are UNWOMEN’s programmes on WICBT leading to sustainable institutional changes and results?
What are some of the main challenges and key opportunities for working more effectively and systematically on WICBT in Africa?
Were the partnership and programme strategy choices appropriate for greater sustainability of the programmes/projects?

It is expected that the Consultant will develop an evaluation matrix that will further refine the above questions, the areas they refer to, the criteria for evaluating them, the indicators and the means for verification. The evaluation matrix may include additional questions not already included in these TORs that will be of relevance to the evaluation.



Some of the existing sources of information will include annual and donor reports from the programme. Other documents that are available are the programme documents/proposals, concept papers, narrative and mission reports. Country implementation plans are also available. Country baseline studies undertaken in the first phase of the WICBT will also provide relevant information for this evaluation.



The final evaluation methodologies to be applied in the evaluation will be developed by the Consultant and presented for approval to the Reference Group. The methodology should include:

An evaluation design that builds on the above detailed objectives, scope and evaluation questions, including an evaluation matrix
The instruments and tools to gather relevant information and data, including the variety of key informants to be interviewed; and the approaches for the analysis and interpretation of data.
The approaches for the analysis and the interpretation of data (e.g. types of data analysis used, data collection instruments, the level of precision, sampling approaches);
The selection process and criteria for sampling the programme countries to be evaluated;
The list of information sources gathered, and making them available to UNWOMEN;
Expected measures that will be put in place to ensure that the evaluation process is ethical and that the participants in the evaluation – e.g. interviewees, sources – will be protected (according to the UNEG norms and standards and UNEG Ethical Guidelines, see : http://www.unevaluation.org/ethicalguidelines
A detailed work plan indicating timing of activities, responsibilities, and use of resources.

The deliverables expected from the consultant include the following;

An Inception report with refined evaluation questions and evaluation methodology
A draft evaluation report to be reviewed by the reference group
A power point presentation to be made at the regional stakeholders workshop
Final evaluation report which should include annexes of country specific findings from the evaluation.

Please note that a more detailed TOR will be provided to the selected Consultant which will be the basis for this evaluation.

Competencies
Core Competencies:

Demonstrates integrity by modeling the UN’s values and ethical standards.
Promotes the vision, mission, and strategic goals of the UN Development Group.
Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability.
Treats all people respectfully and fairly without favouritism.

Functional Competencies:

Ability to build and sustain effective partnerships with UN Agencies and main constituents, advocate effectively, communicate sensitively across different constituencies.
Proven ability to analyze and integrate diverse information to provide advice to senior managers and colleagues.
Ability to identify key strategic issues, opportunities and risks.
Ability to monitor progress against targets, milestones and deadlines.
Demonstrates understanding of UN systems, procedures and operational activities.
Demonstrates excellent organizational and strong interpersonal skills.
Ability to work independently as well as within a team.
Consistently approaches work with energy and a positive, constructive attitude.

Required Skills and Experience
Qualifications and Experience:

At least a master’s degree, PhD preferred, in any social science.
Ten years of working experience in evaluation, and at least five in evaluation of development programmes.
Experience in evaluation of large programmes involving multi-countries.
Proven experience and ability to lead and work with other evaluation experts.
Five years of experience and background on gender equality and/or human rights and familiarity with women’s economic empowerment
Experience in working with multi-stakeholders essential: governments, civil society organizations (CSOs), and the United Nations/ multilateral/bilateral institutions.
Experience in participatory approach is an asset.
Facilitation skills and ability to manage diversity of views in different cultural contexts.
Familiarity with the trade and development scenario in Africa and any of the specific countries covered by the programme an asset.
Ability to produce well written reports demonstrating analytical ability and communication skills.
Ability to work with the organization commissioning the evaluation and with other evaluation stakeholders to ensure that a high quality product is delivered on a timely basis.
Fluency in French will be an added advantage.

Language requirements:

Fluency and excellent command of written and spoken English is a necessity. Working Knowledge of French will be an added advantage

Applicants are required to submit the following:



A Job Proposal: Letter of Interest, stating why you consider yourself suitable for the assignment;
Personal CV highlighting past experience in similar assignments;
Work references - contact details (e-mail addresses) of referees
Financial proposal indicating consultancy fee (daily rate and total) and a breakdown of expenses (unit price together with any other expenses) related to the assignment.

Please note that the system will only allow you to upload one document, therefore all the technical and financial proposals are to be attached to the CVs and uploaded together at once

Note:

In July 2010, the United Nations General Assembly created UN Women, the United Nations Entity for Gender Equality and the Empowerment of Women. The creation of UN Women came about as part of the UN reform agenda, bringing together resources and mandates for greater impact. It merges and builds on the important work of four previously distinct parts of the UN system (DAW, OSAGI, INSTRAW and UNIFEM), which focused exclusively on gender equality and women's empowerment.

To Apply:

All applications must include (as an attachment) the completed UN Women Personal History form (P-11) which can be downloaded from http://www.unwomen.org/about-us/employment

Kindly note that the system will only allow one attachment. Applications without the completed UN Women P-11 form will be treated as incomplete and will not be considered for further assessment.



UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

Deadline: 31st August 2012

Consultant Quantitative Analyst Jobs in South Africa at The IQ Business Group




  Job Title : Consultant: Quantitative Analyst

Job Description
• Development, implementation, optimisation and calibration of risk management models
(Basel II regulatory, capital models, scorecards) for clients
• Compilation of model build and business requirement documentation
• Development and implementation of various models for clients across different sectors and industries
• Optimising current SAS code frameworks, or competent in SQL or VBA
Job Requirements
What do you need?

• Mathematical related degree
• At least 4-7 years quantitative analysis or modelling experience
• Competent in SAS, SQL or VBA skills
• Credit risk, Pricing or Data Mining background

Who should apply?

This role should be performed by a person with the following abilities and experience:
• Building credit risk scorecards
• Basel II Regulatory capital models
• Building of fraud models
• Solvency II implementation
• Understanding of credit life cycle
• Self-Starter that takes initiative
• Banking knowledge and exposure
• Ability to adapt to different client environments, quickly learn new methodologies and practices
• Must be able to document methodologies and communicate and explain concepts clearly to stakeholders
• Commitment to quality
• Commitment to customer satisfaction
• Commitment to integrity, authenticity and organisational values


To Apply:

http://www.iqgroup.com/africa/careers/

Deadline: 31st August 2012

Jobs at MTN South Africa - OD Consultant Job Vacancy

Wednesday, 11 July 2012


Job Title: OD Consultant: Change (12 months contract)

South Africa , Innovation Centre

Job Mission

• Facilitate projects (change initiatives) to meet business, schedule and budget objectives, including changes to business processes, systems and technology, job roles and organization structures by creating and implementing change management plans that minimize employee resistance and maximize employee engagement. • The change agent will work to drive faster adoption, greater ultimate utilization and higher proficiency on the changes impacting employees in the organization such that business results are achieved.

KPA Duties

• Apply the MTN change management approach and methodology for the people side change caused by projects and change efforts. • Assist the change Partner to develop change management plans and tactics based on a situational awareness of the details of the change and the groups being impacted by the change. • Identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns. • Conduct readiness assessments, evaluate results and present findings in a logical and easy-to-understand manner and report to the Change Partner • Assist the Change partner to develop a set of actionable and targeted change management plans – including communication plan, sponsor roadmap, coaching plan, training plan and resistance management plan. • Support and coach and monitor the execution of plans by employee-facing managers and business leaders. • Manage and monitor measurement systems to track adoption, utilization and proficiency of individual changes. • Identify resistance and performance gaps, and work to develop and implement corrective actions • Facilitate and enable reinforcement mechanisms and celebrations of success. • Work with communication, training, HR and OD specialists in the formulation of particular plans and activities to support project implementation. Supervisory / Leadership / Managerial Complexity: • Support Guide Lead coach and mentor MTN Next project team members as required • Only on project management and specialist resource contracting basis i.e planning , organising, leading , control of allocated people • Influence and management of various project and program stakeholders, sponsors and champions Role Complexity: • MTN Strategic Direction / HR strategic Direction changes • Executive and management decisionmaking processes and outcomes • Organisational culture and internal political environment • Integration of OD with MTN HR and business processes, procedures, systems and practices (whether these are effective or not) Creativities (improvement/innovation inherent) • Design and development of change management interventions, services and solutions • Realising change and performance improvement through effective solutions for personal, team, leader and organisational effectiveness improvement Vulnerabilities (control span) • MTN strategic direction changes / HR strategic direction changes • Executive decision making processes • Management resistance to change • Financial constraints i.e budget cuts • Resource constraints and leadership dynamics Independent thought and Judgment: • Project team influence of behaviour and decisions for project success • Change management solutions and reporting • Problem solving and organisational effectiveness recommendations for individual team and organisational performance improvement

Requirements

• Degree in Human or Business Sciences / Post graduate Diploma in HRD / Organisational Development Knowledge: • A solid understanding of how people go through a change and the change process; • Experience and knowledge of change management principles and methodologies • Familiarity with project management approaches, tools and phases of the project lifecycle. • Exceptional communication skills – both written and verbal. • Able to work effectively at all levels in an organization. • Excellent active listening skills. • Problem solving and root cause identification skills. • Strong analytic and decision making abilities. • Must be a team player and able to work with and through others. • Ability to influence others and move toward a common vision or goal. • Experience with large-scale organizational change effort. • Training on MTN’s Change Management courses
Experience: Human Resource Management / Change and Transformation management / Knowledge management / OD &L / Process Consulting and facilitation management / Business related exposure / Strategic Planning / Learning and Development / Business Consulting / Internal Consulting / Talent management and OD & L technology systems and capabilities
• Computer • Business presentation skills • Report writing and communication • Analytical and diagnostic • Facilitation • Relationship building and influencing • Project and resource management • Marketing, selling and influencing • Basic financial management skills • Team development

Applications close 2012-07-23

How to Apply:

PHYSICAL ADDRESS
MTN Group Limited
Innovation Centre
216 14th Avenue
Fairlands

POSTAL ADDRESS
Private Bag 9955
Cresta
2118
South Africa

Supplier Relationship Management Consultant Job Vacancy in South Africa at MultiChoice in Randburg

Monday, 25 June 2012




  Job Title : Snr SAP Supplier Relationship Management Consultant

Company CommerceZone
Location - Country South Africa
Location - Province Gauteng
Location - Town / City Randburg
Job Type Permanent
Equity Status African candidates
Number of Positions 1
Special Requirements This position is open to the Employee Referral Scheme

Context Commercezone is a division of Multichoice within the Naspers Group. A Snr SAP Supplier Relationship Management Consultant is required to integrate into the current Operations team as support and implementation for the SAP SRM platform is required.

Please apply online if you are interested in this dynamic and challenging position
Customers External customers
- Companies that transact on e-procurement platform (Vortal/Commerce One/SAP SRM)
- Companies within the Naspers Group

Internal customers
-Current Engineering team – Platform and Integration
-Project Managers
-Business Analysts
-Technical Architect
-System Administrator
-Functional Experts



Outputs Products, services, programs and information which the individual must provide to internal and external individuals or groups, or one another to accomplish the organisation’s mission and strategy

Configuration on SAP SRM platform(s)
Be the main subject matter expert and go-to person for SAP SRM functionality
Good understanding of cross functional system and master data integration
Driving of Business Requirements gathering and specifications
Workshop and document the current processes and facilitating the design of the future state business processes
Configuration of the e-procurement system to meet the client requirements
Assist the technology team to design the integration between our system and the client’s financial system
Conduct e-procurement administrator training
Prepare Internal and Client User Acceptance Testing environment, document the User Acceptance Tests, conduct User Acceptance Testing and obtain sign off from the client within agreed testing methodologies
Be involved in quality assurance across the software development lifecycle
Maintain issue lists and drive bug fixes with team
Identify and document process improvement benefits
Keep up to date with leading practices in SAP procurement and e-procurement technologies
Assist in scoping of implementation cost / effort of implementation projects / upgrades
Understand and contribute towards testing documentation
Awareness of the link between requirements and testing
Education & Experience SAP SRM certification essential
B.Sc or similar qualification highly recommended
Business Analysis diploma advantageous
Software Testing experience / qualifications advantageous
Experience of Financial systems implementations (ERP) would be advantageous
Experience of E-Procurement systems implementation would be advantageous
Own transport and drivers license
Minimum of 5 years combined experience in Business Analysis
Experience of SAP SRM configuration essential
Extensive Procurement best practice knowledge and experience
Experience in IT Services or consulting industry
Strong knowledge of the software development process
Knowledge of e-procurement system implementation
Knowledge of ERP systems
Software testing experience
Knowledge of ARIS beneficial
Competencies Personal capabilities, which are critical to the production of quality outputs

Functional
Behavioural
Excellent problem analysis and solving skills (anticipates and predicts risks and problems)
Excellent communication and inter-personal skills
Innovative
Excellent written and verbal communication skills
Excellent presentation and facilitation skills
Excellent planning skills
Superb Time management skills
Excellent documentation skills
Attention to detail
Ability to integrate disparate concepts into cohesive whole
Able to reason at various levels of abstraction
Creative and forward thinking
Professional maturity & integrity
Positive Attitude
Self Motivation
Self Development
Ability to work individually and in a team
Ability to contribute to the growth of the team
Ability to gain Stake-holder buy-in
Excellent abilities to work directly with all levels of staff and clients
Ability to prioritize issues
Highly presentable and customer centric
Relationship building
Strong influencing skills

Equity Statement
We are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible. Therefore, please be aware that internal applicants will be considered first before reviewing external applicants, provided that this supports achievement of our Employment Equity goals.

To Apply:

http://careers.multichoice.co.za/candidateapp/Job.aspx?Page=ViewJob&JobRef=300512-2¶ms=ADW9zL5gVvza0tHzixi%2b1loU3zc%2bXrZCeZHLpUtoyVRQ53aqx7iAC50fS%2bAYrud%2babWY2HFEq%2bt6Kwth1FSqOg4oGGuqDa6eXkJBFwMA9nhlIdtdZWAFeMftNnp1IKlT

Deadline: 29th June 2012

Consultant - Process Innovation Job Vacancy in South Africa at IQ Business Group

Sunday, 24 June 2012

Job title: Consultant - Process Innovation
Job Description
What does the role entail?

A Consultant is energetic, passionate, professional, objective and ethical at all times. A consultant is someone who has exceptional communication skills and is people-oriented. In order to succeed, one must be a self-starter, who is driven and dynamic, has good business acumen, conflict management as well as negotiation skills. Facilitation skills such as presentation skills, report writing and documentation are also key to the success of any consultant.  The nature of the job is such that you are pushed out of your comfort zone and therefore one must be adaptable, flexible and love challenges.

Consultants provide solutions through business and process analytics, encompassed in proven project management techniques. They map client business processes, using tools like Casewise, Aris and Visio and apply improvement methodologies like Lean, Six Sigma and theory of constraints. A consultant is someone who revels in the challenge of re-engineering, improving and getting to grips with a process or subject matter category IQ prides itself in focusing on clients’ requirements and designing the best solutions through the use of our client needs and we use appropriate methodologies and approaches, like prince 2, PMBoK, Waterfall, Agile etc.

Job Requirements
What do you need?

• Business related or relevant engineering degree
• Industry recognised certification in Project management. Business Analysis or Process Engineering
• 3 – 10  years’ experience in a consulting environment  combined with excellent  industry experience (namely Financial Services)

What skills do you need?

Analytical skills:
• Conducting user Interviews/ Joint Application Design (JAD) sessions
• Fact-finding and interviewing, gathering and understanding business requirements
• Defining, evaluating and presenting alternative solutions
Process improvement:
• Process redesigning
• Providing process thought leadership and internally updating IQ methodologies and  solutions
 Project Management skills:
• Ensuring acceptable project management practices are defined and followed
• Planning project activities, tasks and end results including the scope, scheduling, budgeting, coordination of tasks and allocation of resources
Project skills:
• Regular reporting of progress to project sponsor and stakeholders and escalating issues by conducting meetings, giving presentations and interfacing with stakeholders
• Client management
• Identifying and controlling areas of risk, concern, change management

Who should apply?

This role should be performed by a person with the following abilities and attributes:
• An in-depth understanding of:
• The Management Consulting industry, with a business analysis body of knowledge, methodologies/ experience in process mapping and modelling tools (Visio, Aris, Casewise), process reengineering/ project management best practice and methodologies and dealing with clients at a senior level.
• Ability to quickly learn and apply a sound understanding of:
o Different methodologies and practices
o Client and industry requirements

Personal attributes:
• Driven
• Solution orientated
• Excellent communication skills
• Professional
• Attention to detail
• Dynamic (a good cultural fit for a young, innovative environment)
• Ability to work on own and in a team

Our Approach to Employment Equity:
Economic empowerment is an integral part of South Africa's transformation process, encouraging the redistribution of wealth and opportunities to previously disadvantaged communities and individuals, including blacks, women and people with disabilities.
The empowerment process has been identified as crucial to the future viability of the country's economy.

To Apply:
http://www.iqgroup.com/africa/careers/

Jobs at Standard Bank of South Africa- Consultant Job in Western Cape

Thursday, 14 June 2012


  Job Title: Consultant

Job # 1400792/3700: Consultant, VAF Sales Enablement
Market Related Salary
Cape Town, South Africa (Western Cape)
Permanent skilled level position at Standard Bank of South Africa in the Financial industry.
Posted by Standard Bank of South Africa on 13/06/2012 Standard Bank of South Africa

To provide full sales, customer interaction and business partner interaction support to the VAF Portfolio Sales Manager, in the execution of sales in the chosen segments and channels, in order to achieve the desired targets and manage effective internal and external relationships.

The ideal candidate will have the following competencies:

Ability

Achievement of margin and ROE targets
Achievement of sales targets
Credit objectives met (e.g. number of reworks, quality of applications).
Achievement of Fleet targets (if applicable)
Operational risk and compliance

Experience

3 to 5 years Vehicle and Asset Finance Sales
Minimum working experience of 5 to 8 years
Administration experience

Knowledge

Selling and service skills
Financial skills
Matriculation (with Accounting and/or Mathematics as subjects)

Standard Bank is a South African-based financial services company with a global presence. Standard Bank believes that it is through their people that they will succeed and that only by working together will they make their offering to its customers. Standard Bank - Moving Forward.

Apply online before 27/06/2012.

How to Apply:
http://standardbank.careerjunction.co.za/car/job/joblst.asp?pageno=A&adv=-1&inf=0&comtype=3&comloc=-1&reczoneNo=-1&cofilter=0&cokeywords=0&cotype=all


Deadline: 27/06/2012.

Human Capital Consultant Jobs at Price Water Coopers (PWC) in South Africa Johannesburg



  Job Title: Human Capital Consultant

Main Purpose:

The main purpose of this role is to consult with LoS HC Consultants and staff on NHC specific projects and initiatives, and to provide support to the Operations and People and Change Managers.

Job Category: Human Capital Location: Johannesburg

Job Type: Full Time Grade/Level: Consultant 3 Closing Date: 15/06/2012

Line of Service: Internal Firm Services Available Positions: 1
Division/Group: National Human Capital

Responsibilities/Output:

KEY RESPONSIBILITIES include the following: Policies and Procedures - Research around best practice and competitor market information. - Advises HC consultants and staff on issues related to policies in the HC Manual - Updates policy changes after approval has been granted Benefits - Manage, administer & facilitate PwC employee benefits (group life, major medical, income security & provident fund) IR - Consult on IR processes and procedures - Keep abreast of changes in legislation to assist with policy queries - Update and maintain the IR database - Arrange workshops to communicate and showcase changes to HC staff - Draw reports and provide IR stats to HC Ops manager HC Audits - Manage the logistical preparations preceding the HC Audits - Preparation of the database to ensure that templates and instructions are updated - Participate in regional HC audits as an audit team member - Ensures that all data has been captured and that the process has been completed and signed off by each team leader - Preparation of reports for HC Ops manager - Collating action plans from regions and ensuring compliance HC Homepage - Maintain HC homepage by updating content timeously - Liase with marketing to showcase HC Employment Contracts - Assist with drafting contracts post approved changes - Advise on the use of various pwc contracts for different work arrangements HC Committee - All logistics in the preparation of the HC Committee meetings - Preparation, consolidation and monitoring of action points Wellness - Assist in the design and implementation of wellness campaigns PwC Experience - Assist in initiatives regarding the firm’s recognition programmes Diversity - Assist in initiatives regarding diversity GPS - Assist in the preparation and configuration of the of the Global People Survey database - Assist with the GPS communication campaign - Assist with report generation and distribution Gender Advisory Council - Assist with all initiatives regarding the firm’s gender advisory council - Preparation of board packs for board meetings

Requirements
Qualification Level: Degree (HRM) Additional Qualification Level: n/a
Experience Required: 2 - 3 years

Competencies / Skills:

- Can work independently - Self starter takes itative - Good presentation skills - Resilient - Good telephone and email etiquette - Professional and open communication - Responsible and accountable - Good organisation skills - Good time management skills - Can work under pressure - Willing to travel - Willing to work overtime occasionally - Attention to detail - Ability to form relationships and network with business - Ability to work as part of a team - Ability to prioritise work tasks according to importance and urgent - Ability to act on instructions efficiently and timeously

Additional
Drivers License Required: Yes
EE Requirements: All Applicants. Preference will be given to Employment Equity Applicants
Travel Required: Sporadic

Overtime Required: Occasional


How to Apply:

https://www.pwc-jobs.com/za/eh/FoundJobsList.aspx

Deadline: 15th June 2012

OMF Financial Consultant Job Vacancy in Pietermaritzburg at Old Mutual South Africa

Wednesday, 13 June 2012


Job Title OMF Financial Consultant.Sales & Distribution.OMSA

Location Pietermaritzburg,ZA

Organization Name Old Mutual Finance (PTY) LTD

Brief Description



"We welcome applications from candidates with disabilities."

IRC14466 - OMF Roaming Financial Consultant - OMF Pietermaritzburg (Closing Date:18 June 2012)

Meets monthly sales targets in terms of lending and other products.Meets collections and arrears targets in terms of lending products.Educates clients on responsible use of credit and effective money management.Establishes a new business pipeline through marketing, lead generation and tracking.Adheres to internal, regulatory and legislative governances to ensure quality business and mitigate risk.Facilitates intra branch referrals by building mutually beneficial relationships with other business units.Provide excellent client service and build sustainable relationships that enhances the OMF and OM brands.

KRA's



Marketing
To establish a new business pipeline through marketing, lead generation and tracking.

Operational Efficiency
Meets monthly sales targets in terms of lending and other products.

Personal Effectiveness
Accountable for individual sales targets, branch operations and service delivery through own efforts.
Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 3 months.
Continuously broadens individual skills.
Collaborates effectively with others to achieve personal results.
Accepts and lives the company values.

Relationship Building


Job Requirements



Grade 12 or equiv. RPL. Min. 2 years sales and/or lending experience where individual sales targets had to be met.
Client Focus
Gaining Commitment
Initiating Action
Ownership
Sales Ability
Technical Knowledge


Deadline:24/06/2012

Apply to:

http://www.oldmutual.co.za/about-us/careers-centre/current-vacancies.aspx

Business Consultant Job Vacancy at Vodacom South Africa in Midrand

Thursday, 7 June 2012


Job Title: Business Support Consultant: Insurance

Reference Number 8181/AA/BusSupCons/AC/Mid
Job Title: Business Support Consultant: Insurance
Location: Midrand
Job Level: 5 (Upper)
Reports To: Managing Executive: Telecosurance
Advert release date: 06/06/2012
No. of Positions Available: 1
Response Deadline: 12/6/2012
Objectives: Main Purpose

To perform a support role to the Managing Executive and the Board of Directors (of the registered and licensed Life and Short term Insurance Companies and Cellsure (Pty) Ltd), assist in ensuring implementation and monitoring of strategic objectives, reporting, analysis of performance and specific projects. This role is the key liaison point for all aspects of the various entities and divisions within the insurance/Assurance Companies, the Regulators and the Board of Directors and is responsible for building, maintaining and analysing the reporting requirements of the various affected parties as well as the tracking of performance against strategic objectives of the companies

Objectives

Monitor; track; give input/recommend & analyse complex financial/ sales and regulatory reporting.
Manage portfolio; Build Relationship, track performance and resolve issues with Service Provider/Partners.
Analysis of Business Cases; Propose & Recommend for Business; Requests; Deputise for Managing Executive
Liaise with Board of Directors on Board matters, subcommittees, prepare documentation and reports and keep Board members up to date with summarised regulatory and financial information
Dashboards & MIS – coordinate & produce for Divisional ME & Vodacom management and Board of Directors;
Analyse various insurance key performance indicators and prepare reports on key projects and business objectives in terms of the strategy, key risks etc. Track and follow up on core business decisions to ensure targets and agreed processes/actions are completed.
Prepare reporting packs for the various Insurance Regulatory bodies ie Registrar of Insurance, FAIS, Ombudsman, TCF and Reserve Bank.
Manage any escalated issues that affect the business (process; product; HR etc).
Monitor and report on insurance company budget variances and possible errors/omissions/trend analysis to the ME
Preparation of Board Packs
Preparation of Exco and Manco Packs
Compilation of Adhoc reports
Reporting requirements from partners and outsourced administrators
Reporting to partners
Special projects / investigations
Research and analysis of products / channels / new initiatives
Focus on quality, accuracy and ability to meet deadlines and extract information from multiple sources and compile this in a professional and logical informative manner.
Ability to do research and extract important and relevant information, prepare and analyse this information into formats with recommendations suitable for executive use.
Reporting and liaison with Executives and the Insurance Board of Directors
Competencies: Skills:

Excellent administration skills are Essential
Excellent organizational skills are Essential
Ability to pay attention to detail is Essential
Computer Literacy skills – MS Office (Word, Excel, PowerPoint) are Essential
Good interpersonal skills are Essential
Good oral and written communication skills are Essential
Ability to maintain confidentiality at all times
Ability to work under pressure and meet tight deadlines
Ability to work independently
Results orientated and self-motivated

Knowledge:

Knowledge of Microsoft Office – Word, Outlook, Excel and PowerPoint, Microsoft Project, Internet, Oracle etc.
Knowledge Telecommunications environment
Business Management Principles
Sound operational knowledge of the business and understanding of related business
dependencies
Reporting

Person specification – Behaviour

Vodacom Way

Customer Obsessed: We are passionate about exceeding expectations:

We listen and ask questions, to understand our customer’s needs and are able to propose solutions

We go above and beyond to make customers feel important and valued

Innovation Hungry: We create and deliver new products, services and ways of working that delight our customers:

We come up with new ideas to make things better

We encourage innovation and risk taking in our teams in the pursuit of commercial objectives

Ambitious & Competitive: We bring energy and passion to our work and always aim to beat the competition:

We show a can-do attitude, and believe in challenging and developing ourselves
We know what competitors are offering, and how Vodafone compares and use market data to drive decision making

One Company, Local Roots: We work across Vodacom to achieve the best outcome for customers, employees & shareholders:

We connect with the market & society in which we operate to delight local customers & stakeholders
We actively seek and adopt best practices from across the Vodacom/ Vodafone Group

Speed: We drive speed to market. We relentlessly prioritise and pursue the outcomes that matter to our business

Simplicity: We make things simple for our customers, partners and colleagues

Trust: We are reliable and transparent to deal with. We deliver for others and trust others to do likewise

Requirements: Education and Experience

Matric / Grade 12 or SAQA accredited equivalent* (Essential)
3 year relevant Business Degree or Diploma or SAQA accredited equivalent*(Essential)
MBA or Post Grad Diploma (Advantageous)

3- 5 years Business Support experience (Essential)
With 2 years Insurance experience (Essential)

*Please note that the onus lies with the candidate to provide Vodacom with substantial evidence to prove that his/her qualification is equivalent to the required NQF (National Qualifications Framework) level for the specific position.
Other: Ability to work outside of normal office hours
Mandatory Question must be answered
Employment Equity: The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

How to Apply:
http://www.vc.drm-za.com/

Deadline: 12/6/2012

Price Water Coopers PWC) Jobs - Consultant Job Vacancy at PWC South Africa in Durban

Wednesday, 6 June 2012


Job Title: Consultant 1

Main Purpose:

Liaising with colleagues and clients to provide corporate tax consulting services.


Job Category: Tax
Location: Durban

Job Type: Full Time
Grade/Level: Consultant 1
Closing Date: 21/06/2012

Line of Service: Tax
Available Positions: 1
Division/Group: Corporate Tax

Responsibilities/Output:

Liaising with colleagues and clients to provide corporate tax consulting services
Producing high level tax opinions that add value to clients' businesses
Performing tax related pre-issuance work
Managing a range of tax assignments reporting to Managers and Directors
Performing tax reviews as part of statutory audits
Performing tax related research
Assessing commercial facts and applying the appropriate tax law
Interpreting tax legislation
Liaising with SARS and handling queries raised by SARS
Complying with risk management procedures
Billing client work
Performing general project administration


Requirements
Qualification Level: B Commerce Hns
Additional Qualification Level: LLB
Experience Required: 0 - 1 year

Competencies / Skills:

Recently qualified CA (SA) / attorney (or LLB / honours graduate)
Commercial awareness and business acumen
Strong research skills
Good writing and drafting skills
Ability to provide solutions to business problems
Analytical skills
Good client relationship management skills
Good communication and interpersonal skills
Ability to prioritise and work under pressure
Organisation and time management skills
Ability to work to deadlines
Attention to detail
Ability to manage multiple assignments and multitask


Additional
Drivers License Required: Yes
EE Requirements: All Applicants. Preference will be given to Employment Equity Applicants
Travel Required: Sporadic

Overtime Required: Occasional


Apply to:

https://www.pwc-jobs.com/za/eh/FoundJobsList.aspx

Corporate Tax Consultant Job Vacancy at PWC South Africa in Johannesburg

Monday, 28 May 2012


Job Title: Corporate Tax Consultant

Main Purpose:

To provide corporate tax consulting services.

Job Category: Tax
Location: Johannesburg

Job Type: Full Time
Grade/Level: Consultant
Closing Date: 09/07/2012

Line of Service: Tax
Available Positions: 2
Division/Group: Corporate Tax

Responsibilities/Output:

Liaising with colleagues and clients to provide corporate tax consulting services;
Producing high level tax opinions that add value to clients’ businesses;
Performing tax related pre-issuance work;
Managing a range of tax assignments reporting to Managers and Directors;
Performing tax reviews as part of statutory audits;
Performing tax related research;
Assessing commercial facts and applying the appropriate tax law;
Interpreting tax legislation;
Liaising with SARS and handling queries raised by SARS;
Complying with risk management procedures;
Billing client work;
Performing general project administration.
Requirements

Qualification Level: General Degree
Additional Qualification Level: n/a
Experience Required: 2 – 3 years

Competencies / Skills:

Relevant professional qualification (CA/Admitted attorney)
Experience in Tax will be an advantage
Postgraduate studies in Tax will be an advantage
Strong research skills.
* Excellent communication and interpersonal skills
Self-starter with the ability to provide solutions to business problems
Ability to multi-task yet still pay attention to detail
Excellent time management skills and ability to work in a high performance team environment
Additional
Drivers License Required: Yes
EE Requirements: All Applicants. Preference will be given to Employment Equity Applicants
Travel Required: Sporadic

Overtime Required: Occasional

Apply to:

https://www.pwc-jobs.com/za/eh/FoundJobsList.aspx

Jobs at PWC South Africa - Human Capital Consultant Job Vacancy in Johannesburg



Job Title: Human Capital Consultant

Main Purpose:

The main purpose of this role is to consult with LoS HC Consultants and staff on NHC specific projects and initiatives, and to provide support to the Operations and People and Change Managers.

Job Category: Human Capital
Location: Johannesburg

Job Type: Full Time
Grade/Level: Consultant 3
Closing Date: 15/06/2012

Line of Service: Internal Firm Services
Available Positions: 1
Division/Group: National Human Capital

Responsibilities/Output:

KEY RESPONSIBILITIES include the following: Policies and Procedures - Research around best practice and competitor market information. - Advises HC consultants and staff on issues related to policies in the HC Manual - Updates policy changes after approval has been granted Benefits - Manage, administer & facilitate PwC employee benefits (group life, major medical, income security & provident fund) IR - Consult on IR processes and procedures - Keep abreast of changes in legislation to assist with policy queries - Update and maintain the IR database - Arrange workshops to communicate and showcase changes to HC staff - Draw reports and provide IR stats to HC Ops manager HC Audits - Manage the logistical preparations preceding the HC Audits - Preparation of the database to ensure that templates and instructions are updated - Participate in regional HC audits as an audit team member - Ensures that all data has been captured and that the process has been completed and signed off by each team leader - Preparation of reports for HC Ops manager - Collating action plans from regions and ensuring compliance HC Homepage - Maintain HC homepage by updating content timeously - Liase with marketing to showcase HC Employment Contracts - Assist with drafting contracts post approved changes - Advise on the use of various pwc contracts for different work arrangements HC Committee - All logistics in the preparation of the HC Committee meetings - Preparation, consolidation and monitoring of action points Wellness - Assist in the design and implementation of wellness campaigns PwC Experience - Assist in initiatives regarding the firm’s recognition programmes Diversity - Assist in initiatives regarding diversity GPS - Assist in the preparation and configuration of the of the Global People Survey database - Assist with the GPS communication campaign - Assist with report generation and distribution Gender Advisory Council - Assist with all initiatives regarding the firm’s gender advisory council - Preparation of board packs for board meetings

Requirements

Qualification Level: Degree (HRM)
Additional Qualification Level: n/a
Experience Required: 2 - 3 years

Competencies / Skills:

- Can work independently - Self starter takes itative - Good presentation skills - Resilient - Good telephone and email etiquette - Professional and open communication - Responsible and accountable - Good organisation skills - Good time management skills - Can work under pressure - Willing to travel - Willing to work overtime occasionally - Attention to detail - Ability to form relationships and network with business - Ability to work as part of a team - Ability to prioritise work tasks according to importance and urgent - Ability to act on instructions efficiently and timeously

Additional
Drivers License Required: Yes
EE Requirements: All Applicants. Preference will be given to Employment Equity Applicants
Travel Required: Sporadic

Overtime Required: Occasional


Apply to:

https://www.pwc-jobs.com/za/eh/FoundJobsList.aspx

Jobs at Standard Bank of South Africa- IPC Consultant Job Vacancy in Gauteng

Sunday, 27 May 2012

Job Title: IPC Consultant Job Vacancy in Gauteng


  Job # 1394113/3658: IPC Consultant, Verification
Market Related Salary
Johannesburg, South Africa (Gauteng)
Permanent junior level position at Standard Bank of South Africa in the Financial industry.
Posted by Standard Bank of South Africa on 24/05/2012 Standard Bank of South Africa

Purpose of job:

To conduct verification and quality checks on all applications and deals taken up. To accurately perform credit and fraud checks in accordance with laid down procedures, limiting the risk of fraudulent / inaccurate applications processing. To process applications in the required turnaround times ensuring high level of customer service. To liaise with Internal and External customer to arrange access for property valuations.

Key result areas (KRA's):

Ensure all verification requests are actioned within turnaround times in order for the application to be sent to the next stage in the production line.

Perform income, employment and identity verification accurately and within turnaround times in order to limit risk and fraud.

Analyse balance sheets with regards to customer's affordability.

Contact customers with regards to outstanding information to ensure accounts are approved.

Identify discrepancies on the application documents as well as the supporting documents e.g. but not limited to payslips, ID.

Accurately perform credit and fraud checks in order to limit the risk of fraudulent or inaccurate application processing.

Perform KYC verification within turnaround time.

Ensure all application data is accurately verified in terms of laid down procedures and a full audit of the applications is completed to ensure internal fraud is prohibited.

Ensure that the verifications calls are conducted in a manner which promotes the customer experience promoted by SBSA

Verify captured application against the physical documents.

Ensure compliance with all credit, fraud and compliance processes policies and procedures

Confirm clients' employment and income.

Arrange property assessment appointments in order to ensure valuations are performed within turnaround times.

Allocate valuations to Assessors.

Amend/request property assessments.

Understand when to refer to credit and ensure timeous referral to Credit if credit criteria are not met on an application.

Proactively identify trends that may affect the quality of data and ensure corrective action and escalation to team leader is applied appropriately and timeously.

Ensure target is maintained on a daily basis and hourly basis by pre planning activities.

Ensure error rate is kept at a minimum.

Pro-actively monitor work flows and work queues to ensure that the same day processing of the verification (security call) process is achieved.

Ensure tools required for normal business is in working condition.

Ensure service levels agreed to be met or are above standard and outputs are at a required standard.

Ensure appropriate and accurate MIS is produced, considered consistent and reliable, and made available to management.

Qualifications:

Matric

Experience required:

Banking Knowledge
Basic computer literacy

Special skills:

Portuguese and English Speaking

The ideal candidate will have the following competencies:

Ability

deal with clients face to face or telephonically
deal with elevated queries
handle emails and email comprehension
maximise individual and divisional productivity
resolve team and customer problems
understand the development of call centre from a strategic perspective
investigate technology to minimise cost and maximise return

Experience

knowledge/understanding of the internal operations and procedures of the Bank
the management, implementation and running of efficient processes
a systems or strong technical background
e3 background would be beneficial

Knowledge

international banking services
contact centre systems understanding
corporate banking
credit management

Standard Bank is a South African-based financial services company with a global presence. Standard Bank believes that it is through their people that they will succeed and that only by working together will they make their offering to its customers. Standard Bank - Moving Forward.

Apply online before 23/06/2012.

How to Apply:
http://standardbank.careerjunction.co.za/car/job/joblst.asp?pageno=A&adv=-1&inf=0&comtype=3&comloc=-1&reczoneNo=-1&cofilter=0&cokeywords=0&cotype=all

Telkom South Africa Jobs - Legal Services Consultant Job Vacancy in Randburg

Sunday, 13 May 2012


Job # 1388479/1676: 9982CJ:
Job Title: Consultant, Legal Services
Market Related Salary
Randburg South Africa (Gauteng)

Required qualification and experience: A relevant Legal Degree, with 3 years legal experience in a similar environment.

The incumbent will be responsible to efficiently handle litigious matters and claims for and against Telkom, provide legal advice in the region in accordance with the Delegation of Authority, as well as assisting and handling matters handed over to duly appointed attorneys in the region.

Please note that preference may be given to Employment Equity candidates (including people with disabilities)

The ideal candidate will have the following competencies:

Ability

advise clients concerning business transactions, claim liability or legal rights and obligations
draw up legal documents and manage or advise clients on legal transactions
examine legal data to determine advisability of defending or prosecuting lawsuit
evaluate findings and develop strategy and arguments in preparation for presentation of case
gather evidence to formulate defense or to initiate legal actions
represent client in court or before government agency
ensure efficiency of filing and general administrative systems
compile contracts
provide advice and written opinions on points of law
receive written and verbal information such as briefs and verbal instructions

Experience

drafting of documentation, contracts and litigation notices

Knowledge

industry trends in telecommunications
legislation applying to the provision of telecommunication services

Our vision
Being Africa's preferred ICT service provider

Our mission
Telkom SA Limited is a leading SA based international ICT services group focused on long-term profitability through growth in existing and new markets

Our values
Continuous Performance Improvement
Honesty
Accountability
Respect
Teamwork

Apply online before 20/05/2012.

Apply to:

http://www.telkom.co.za/common/homepage/careers.html

Customs Senior Consultant Job Vacancy at PWC in Johannesburg , South Africa



Job Title: Customs Senior Consultant

Main Purpose:

Specialising in Customs, the successful candidate will assist clients with complicated custom and excise levy issues which become crucial when a business is involved in the local manufacture and import of goods.

Job Category: Tax
Location: Johannesburg

Job Type: Full Time
Grade/Level: Senior Consultant Closing Date: 18/05/2012

Line of Service: Tax
Available Positions: 1
Division/Group: Indirect Tax

Responsibilities/Output:

• Assisting clients in licensing and registering themselves with regards to customs and excise duties.

• Advising clients on customs and excise laws and act as a point of contact where necessary between clients and SARS.

• Providing advice regarding the production, storage and movement of excisable products.

• Advising clients on their accounting for excisable products, the payment of duties and levies and their control and Assurance activities.

• Offer support to clients with customs queries from SARS and litigation.

• Management of billings, debtors and assignment budgeting.

• Compliance with risk management procedures.

• Proactively becoming involved in networking opportunities as identified by the firm / industry sector leaders.

• Acting as an operational client contact on a portfolio of clients.

• Writing opinions and reports on a variety of customs issues.

Requirements
Qualification Level: General Degree
Additional Qualification Level: n/a
Experience Required: 5 - 7 years

Competencies / Skills:

• Minimum of 5 years customs experience in client service environment

• Fair understanding and knowledge of customs laws

• Excellent communication and interpersonal skills

• People management skills including coaching

• Self-starter with the ability to provide solutions to business problems

• Ability to multi-task yet still pay attention to detail

• Excellent time management skills

Additional

Drivers License Required: Yes
EE Requirements: All Applicants. Preference will be given to Employment Equity Applicants
Travel Required: Sporadic

Overtime Required: Occasional


Apply to:

https://www.pwc-jobs.com/za/eh/FoundJobsList.aspx
 

South Africa Jobline Copyright © 2011-2012 | Powered by Blogger