African Bank Jobs - Consultants Jobs in South Africa

  Job Title: EAO Collections Consultant

Expire: 2012-05-09
AFB/EAOCC002

EAO Collections Consultant
Midrand Support Centre

MAIN PURPOSE OF THE JOB
To manage the recovery of delinquent debt through the use of Emoluments Attachment Orders

MINIMUM EDUCATION
Grade 12

PREFERRED MINIMUM EDUCATION
Grade 12 plus a Paralegal Certificate (Debt Collections)

MINIMUM EXPERIENCE
3 years working experience in the Debt Collections environment

PREFERRED MINIMUM EXPERIENCE
3 years working experience in the Debt Collections environment

CRITICAL COMPETENCIES
Knowledge and understanding of the following legislation:
Magistrates Court Act
National Credit Act
Usury Act and Exemption Notice
MS Excel & Word
Attention to Detail
Negotiation Skills
Conflict Management Skills
Decision Making Skills
Planning Skills
Numerical Skills
Communication Skills (written & verbal)
Sense of urgency
Stress Tolerance
Resilience
Performance & Results driven
Ability to work in a team

ADDITIONAL COMPETENCIES
Knowledge and understanding of ABIL systems:
Tallyman
Exactus
Sybrin
CS Workflow

KEY RESULT AREAS
CASH COLLECTIONS
Achieve targets set on an individual as well as Regional level
Reconcile the receipting schedule against the existing book
Ensure that monies are correctly allocated
Collect and receipt monies received based on a fixed population for EAO deductions
Follow up on Non Performing Loans

IMPLEMENTATION OF EAO’S
Maintain the contact details for employers to confirm the first payment to be received in terms of EAO
Advise the MIS Administrator to create new employers on the system
Finalise the EAO implementation on the system by updating relevant details

ARREARS MANAGEMENT
Monitor payments where EAO’s were served and implemented but no payment received
Provide employers with relevant document required to implement EAO
Ensure that balance on the system correlates to judgement and EAO information
Follow up on NPL’s and short paying matters
Re-instate the EAO implementation

RELATIONSHIP MANAGEMENT
Manage the working relationship with Employers
Assist Employers with payroll related client queries
Give input on the operational issues to the Team Leaders with regards to problems that may arise
Resolve complaints / queries from various stakeholders (internal & external)

TECHNICAL COMPETENCIES
Knowledge and understanding of the following legislation:
Magistrates Court Act
National Credit Act
Usury Act and Exemption Notice
Knowledge and understanding of ABIL systems:
Tallyman
Exactus
Sybrin
CS Workflow
MS Excel & Word
Attention to Detail
Business Thinking Skills
Decision Making Skills
Planning Skills
Numerical Skills

BEHAVIOURAL COMPETENCIES
Communication Skills (written & verbal)
Sense of urgency
Stress Tolerance
Resilience
Performance & Results driven
Ability to work in a team

Kindly consider your application as unsuccessful should you not be contacted within a period of three weeks

HR Contact Person:
Gugu Zulu

Kindly ensure that you complete an online application. Queries relating to this position can be referred to the person above. Do not send your application to them directly as it will NOT be considered.

how to Apply:
https://www.jonti.co.za/?cladv=AFB/EAOCC002