Job Title OMF Client Relations Consultant - OMF Graaff Reinet - Eastern Cape
Location Cradock,ZA
Organization Name OLD MUTUAL FINANCE (PTY) LTD
Brief Description
IRC14013 - OMF Client Relations Consultant - OMF Graaff Reinet - Eastern Cape
'We welcome applications from candidates with disabilities"
Provides telephonic and face-to-face service to customers. Delivers on daily production standards and adheres to service and quality standards. Adheres to business, process and compliance rules. Moderate to high level of technical knowledge. Multi skilled across product and process relevant to the business area.
KRA's
Client Service Delivery
Provides telephonic and face-to-face service to customers.
Informs clients of requirements and procedures.
Compliance
Adheres to business, process and compliance rules.
Marketing
Markets OMF service and products to individual clients.
Builds, develops and maintains a pipeline of new and existing clients.
Personal Effectiveness
Accountable for individual operational and sales targets and service delivery through own efforts.
Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 3 months.
Continuously broadens individual skills.
Collaborates effectively with others to achieve personal results.
Accepts and lives the company values.
Quality Assurance
Ensures quality and correctness of application information captured.
Adheres to service and quality standards.
Relationship Building
Maintains relationships with internal and external stakeholders.
Job Requirements
Matric or equivalent Recognition of Prior Learning (RPL).
Building Relationships
Client Focus
Ownership
Team Orientation
Technical Knowledge
Deadline: 20/05/2012
Apply to:
https://vacancies.oldmutual.co.za/OA_HTML/OA.jsp?OAFunc=IRC_VIS_HOME_NEW_JOBS&_ti=1850541599&oapc=2&oas=XMeER1hq-V0aHsap8InFMg..
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