Job Title Senior Administrator.Client Services & Operations & Administration.OMSA
Location Pinelands,ZA
Organization Name OMSTA
Brief Description
“We welcome applications from candidates with disabilities”.
MUTUALPARK - PINELANDS
SENIOR ADMINISTRATOR
Role Size: L
Level of Work: 1
CCM Level: Manager of Self
This role provides immediate response to complex administrative requirements in accordance with SLA parameters, in a processing environment. The incumbent is individually accountable for achieving results through own efforts.
KRA's
Coaching
· May act as mentor to less experienced administrators.
Documentation Processing
· Follows standardized processes and provides administrative support in line with normal business functioning.
· Provides service to customers and intermediaries.
· Responds to immediate administrative requirements within procedure. Delivers on daily production standards.
· Manages the vetting of data and allocation of premiums in respect of a portfolio of retirement funds.
· Seeks resolution with customers and intemediaries where necessary.
Quality Assurance
· Performs quality checks on own work.
· Attention to detail.
· Adheres to service and quality standards
Job Requirements
· Matric with mathematics or equivalent Recognition of Prior Learning.
· Retirement industry knowledge essential.
· 2 yrs+ experience as a senior administrator.
· Extensive RFA Umbrella product and process knowledge / multi skilled essential.
· Prior experience in a data management role/ authorising claims/ processing of death and disability claims/ liaison an advantage.
Competencies:
· Decision Making
· Gaining Commitment
· Information Monitoring
· Initiating Action
· Ownership
· Team Orientation
· Technical Knowledge
Deadline: 16/05/2012
Apply to:
https://vacancies.oldmutual.co.za/OA_HTML/OA.jsp?OAFunc=IRC_VIS_HOME_NEW_JOBS&_ti=1850541599&oapc=2&oas=XMeER1hq-V0aHsap8InFMg..
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