Job Title: Specialised Project Manager (1 Vacancy)
Contract - Limited
Location of position
MTN
South Africa
Gauteng
Johannesburg
Constantia Park
Job mission
•To ensure implementation of business strategy for the Information Systems department to provide an efficient operational function to MTN Business including operationalizing strategy elements and ensuring seamless and fully integrated service delivery to the business and to customers.
KPA duties
Operational Planning
•Ensure the medium and long-term strategy for the System function is met, by alignment of all activities undertaken in the unit to the strategy of MTN Business
•Undertake an audit of the current System processes, tools and work flows for improvement and implement recommendations from management
•Provide input into reviewing organisational activities and assist in recommending corrective actions if necessary
•Implement the action plans from the Systems strategy and ensuring efficiency of process in all areas
•Provide feedback on the impact of solutions on other areas of the business, as well as the interdependency of units
•Ensure continuous improvement and innovation at process and procedure level within the System department
•Implement methods, systems and procedures to enhance effectiveness and meet departmental goals
•Implement objectives for infrastructure to ensure quality and continuous improvement
Operations and service enhancement
•Input into the Systems strategies for the implementation thereof
•Implement and input into identifying ways to fine-tune operational support methods, systems and PPP’s to enhance effectiveness and meet departmental goals
•Identify and evaluate areas of improvement within the System department, identifying possible solutions to address deficiencies and implementing according to plan
•Ensure that systems are effectively implemented and utilized, and that all performance and key performance area standards of the function are monitored and tracked
•Ensure that all features and functionality of Systems meet with both customer and operational needs
•Analyse and gather all data that interfaces directly with the division
•Assist in the development of communication objectives and plans for the System function that touch all point of the business
•Conduct operational analysis on system and structures that support the delivery of strategy
•Implement the quality standard frameworks and ensure that high levels of quality service are maintained and that all areas operate as close to global best practice as possible
Reporting
•Prepare relevant information and data for reporting purposes during departmental meetings
•Identify and prepare relevant information and data for reporting purposes
•Make assessments of and draw solutions from qualitative data. Make logical deductions and draw conclusions that can be motivated
•Provide daily, weekly and monthly reports on all activities of the section
Process and Procedure Effectiveness
•Ensure that workflow continues without interruption
•Continually improve existing processes and procedures to enhance effectiveness, efficiency and performance
•Implement a high standard of housekeeping and ensure it is maintained on a daily basis to avoid any none conformance.
•Ensure all documentation is filed in a manner that is easily retrieval by any member of the team and meet the auditors’ requirements.
•Conduct checks on the hardware equipment and ensure these are regularly serviced and maintained in good working order
Cost Control
•Report on spending to advise if spending is within budget limits
Educational requirements
•Matric and/or Equivalent is a MUST
•Relevant degree (BSC Comp Science, MBA or equivalent) – business management related
Experience required
•Minimum 2 – 3 years’ experience in the IT industry,
•Minimum 2 – 3 years’ experience direct project management experience
•Minimum 2 – 3 years’ experience in projects (according to PM methodology - Prince 2 or similar)
•Minimum 2 – 3 years of Supervisory experience in similar positions, in fast-moving industries
•Minimum 2 – 3 years Telecoms environment experience
•Minimum 2 years’ experience in a compliance role within ITC/Telecoms industry
Skills required
•Strong “can-do“ attitude
•Strong communication skills
•Conceptual and out of the box thinking to find resolution to customer issues
•Strong relationship building (interpersonal skills)and negotiation skills, and ability to build and maintain inter-team relationships
•Leveraging off these relationships to maximize and enhance project delivery
•Highly driven and motivated individual, with strong personal presence, integrity and resilience
•Ability to manage growth
•Conflict management skills
•Networking skills – the ability to build relationships internally that foster the flow of work
•Excellent communication skills – the ability to translate strategy into tangible outputs, and inspire others
•Influencing skills – able to influence people for action over whom he/she has no line of authority
•Time management, specifically the ability to prioritise
•An awareness of the importance of change management
•Culture diversity management skills
•Stress management skills
•Ability to bridge the communication gap internally and pull multiple issues together and find workable solutions
•High emotional quotient to deal with all customer pressures
•Be familiar and comfortable working in a process regulated environment (Prince 2)
Other information
Reference No: IRC69798
Position Type: Contract - Limited
Affirmative Action: Open to All
Salary:
Additional: Behavioural qualities:
•Influential
•Resilience
•Self-starter
•Innovative
•Decisive
•Action-oriented
•Customer centricity
•Diplomacy and tact
•Assertive
•Relationship builder – strong people focus
•Operate with ethics
•Pressure tolerance
•Focused and priority driven
•Consultative and collaborative
•Responsible
•Pro-active
•Always acting with a sense of urgency
•Independent and comfortable with complete ownership
To Apply:
http://www.mtn.co.za/Pages/MTNJobs.aspx
Applications close 02 Apr 2012.
0 comments:
Post a Comment