Client Services Officer Job in South Africa at Mediclinic in Limpopo

Advertising reference number: LMCCSO01

Job Title: CLIENT SERVICES OFFICER

Location: Mediclinic Limpopo

Recruiter: Patricia de Jager

Recruiting office (Where you are): Limpopo - Mediclinic Limpopo (Polokwane- North)

Category: Marketing / Public Relations

Province / Region: Limpopo

Business Unit: Mediclinic Limpopo

Requisition Number: 1

On-line Closing Date (Internet): 19/9/2012

Off-line Closing Date (Form): 17/9/2012

Requirements:


A tertiary qualification in Marketing and / or Public Relations
Proven track record in the customer services environment
Ability to take initiative and function independently
Proficient in English and Afrikaans
Excellent interpersonal skills and the ability to communicate effectively at all levels and across different cultural boundaries
Excellent organizational, administrative and media liaison skills
Ability to meet deadlines and function well under pressure
Advanced computer literacy and knowledge of MS Office, Word, Excel and Power Point
Integrity and sensitivity for confidentiality
Willingness to work overtime when required
Valid driver's licence

Key Outputs:


Liaison with doctors, patients, staff, community, service providers and other clients
Addressing client services related matters
Ensuring that customer requirements and expectations are met through the effective use of communication and feedback system
Assist with arranging functions and events
Assist with the development of publications and promotional material
Execution of value-added products to clients
General administrative duties

Equity Policy:
All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the Employment Equity Plan of Medi-Clinic Southern Africa. Internal applicants that meet the criteria, will be considered as first priority.
Other Information:
Your contribution to the company will be rewarded with a market-related remuneration package which includes membership of subsidised medical- and retirement funds, generous leave, a thirteenth cheque and participation in a special nursing or management bonus scheme for qualifying staff members.

Candidates who are interested in applying for this position, can apply directly at http://careers.mediclinic.com

If you do not have internet access, you can apply through the Medi-Clinic Career Centre. You can either obtain an application form from them or from your nearest Medi-Clinic and fax it directly to one of the following fax numbers: 0866811436 or 0866812078 or 0866829863 at the Career Centre. Telephone number for enquiries: +27 21 943 6111.

Applications will only be accepted if completed in full on the official application form. Kindly ensure that you indicate the vacancy reference number that you are applying for.