Manager Job Vacancy at Vodacom South Africa in Midrand

Reference Number: 8160/AA/Mngr/SME/InfoMark/WM/Mid

Job Title: Manager: SME Informal Markets

Location: Midrand

Job Grade & Level: 4 (Lower)

Hiring Line Manager: Managing Executive: SME & SOHO

No. of Positions Available: 1

Response Deadline: 7/9/2012

Main Purpose: Develop and grow the indirect channel for SME in the informal market sector
Key Accountabilities / Objectives: Develop an SME indirect channel strategy for the informal market channel
Recommend attractive incentive models to encourage participation
Drive sales targets and customer performance for the channel
Work closely with the product team in developing specific products that address the channel
Build the external agent model focusing on the informal SME sector through the top SCTO’s and CST’s
Develop training framework and support for the informal market channel
Leverage on the existing SME informal market structures in driving execution
Establish the tier system for the informal market
Manage and Lead the team (people management)
Competencies: Knowledge:

Proper knowledge and in-depth understanding of the informal market sector
Business Awareness
Specialist knowledge of managing sales/marketing and targets
In-depth knowledge of Products and Service
Operations
Management of Projects
Vodacom Systems
MS Office (MS Word, Excel, Power Point)

Skills:

Excellent Managerial Skills
People Management Skills
Analytical skills
Interpersonal skills
Problem Solving skills
Judgment
Financial Management skills
Good communication Skills
Assertiveness
Time Management skills

Person specification – Behaviour

Vodacom Way

Customer Obsessed: We are passionate about exceeding expectations:

We listen and ask questions, to understand our customer’s needs and are able to propose solutions

We go above and beyond to make customers feel important and valued

Innovation Hungry: We create and deliver new products, services and ways of working that delight our customers:

We come up with new ideas to make things better

We encourage innovation and risk taking in our teams in the pursuit of commercial objectives

Ambitious & Competitive: We bring energy and passion to our work and always aim to beat the competition:

We show a can-do attitude, and believe in challenging and developing ourselves
We know what competitors are offering, and how Vodafone compares and use market data to drive decision making

One Company, Local Roots: We work across Vodacom to achieve the best outcome for customers, employees & shareholders:

We connect with the market & society in which we operate to delight local customers & stakeholders
We actively seek and adopt best practices from across the Vodacom/ Vodafone Group

Speed: We drive speed to market. We relentlessly prioritise and pursue the outcomes that matter to our business

Simplicity: We make things simple for our customers, partners and colleagues

Trust: We are reliable and transparent to deal with. We deliver for others and trust others to do likewise
Requirements: Education and Experience

Matric / Grade 12 or SAQA accredited equivalent*
Relevant 3 Year degree/diploma in Commerce/Finance/Business Management/Marketing/Project Management SAQA accredited equivalent*
– essential

Minimum 5 Years work experience including
3 Years Financial experience – essential
2 Years Management – essential
1-2 years supervisory/ people management experience (essential)
Experience in the GSM Industry – advantage

OR

Matric / Grade 12 or SAQA accredited equivalent*
Minimum 8 Years work experience including
3 Years Financial experience – essential
3 Years Management – essential
Experience in the GSM Industry – advantage
2 years supervisory / people management experience (essential)

*Please note that the onus lies with the candidate to provide Vodacom with substantial evidence to prove that his/her qualification is equivalent to the required NQF (National Qualifications Framework) level for the specific position.
Employment Equity: The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Apply to:

http://www.vc.drm-za.com/