Stakeholder Relations Consultant Job in at Metropolitan Life South Africa




Job Title: Stakeholder Relations Consultant (Reference # 9930)

Introduction

Engage with internal stakeholders and external to drive effective stakeholder relations management through policies and practices determined by the stakeholder framework.


Experience & Qualifications

Degree or Diploma in Communications, Journalism or Public Relations

Three to five years’ working experience in Communications, Journalism or Public Relations

Excellent English written and verbal communication skills (equivalent to three or four year university level)

Knowledge of Corporate communications


The Incumbent will be responsible for:

Manage stakeholder relationship management methodology and visualisation tool.

Support SRM Manager in the facilitation of annual project specific stakeholder mapping workshops.

Develop and update stakeholder engagement plan.

Monitor and update service practices to that meet specific Stakeholder needs as well as monitor SLAs with external stakeholders.

Assess organisational feedback regarding Stakeholder Management service delivery.

Compile yearly events calendar.

Liaise with Marketing and PR colleagues to promote the event and define stakeholder requirements.

Research agenda items for stakeholder and policy forums.

Define rules of engagement and practices for forums.

Track and report progress of forum outcomes.

Monitor mechanism to ensure all proposals and discussion documents are timeously received and distributed.

Prepare detailed information on and analyse reform proposals for MMI.

Develop and maintain an impact assessment and risk register on policy proposals.

Identify key areas of uncertainties in the proposals, point of disagreement or agreement.

Coordinate research activities for SRM to ensure effectiveness and efficiency.

Conducts research in the areas of relevance to SR, including of governance, organisational/institutional development, the legislative sector and international relations.

Provide monthly updates on policy environment or state of the nation.

Compiles quarterly internal assessment report.


Competencies Required

Customer services skills

Relationship building

Excellent interpersonal skills

Organisational, co-ordination and planning skills

Ability to work under pressure

Attention to detail

Good analytical skills

How to apply

Internal applicants:

Sign on to PeopleSoft > Recruiting Activities > Careers

External applicants:

Go to our websites

www.metropolitan.co.za

> Careers > Vacancies

www.momentum.co.za

Go to: Current Vacancies >

Current Vacancies

Assistance with online applications:

PeopleSoft Helpdesk (021) 940 5169

Contact Person:

Melinda Serrao

Telephone:

0126737323

Closing Date:

17 September 2012

Please state clearly for which position you are applying as well as the reference number in all communications.

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