Job Title: Pharmacist Assistant X 2 (Reference # 9560) Metropolitan Health Job Band:5
Introduction
This position will report to the Medicine Risk Management Team Leader.The successful candidate will be required to register Chronic conditions and treatments and to give support to the DUR Pharmacists.
The Incumbent will be responsible for:
Handling members and providers professionally
Registration of chronic conditions ensuring treatment is done timeously and independently
Ensuring effective claims management service delivery and support
Performing efficient and accurate administrative function
Identifying all compliance risks and investigating all possible non-disclosure of pre-existing conditions
Participating in the identification of clinical guidelines
Ensuring the consistent and correct application of exclusions and identifying the appropriate clinical, chronic and PMB entry criteria
Contributing to the accuracy of accounts in all financial transactions aligned to GAAP
Ensuring cost effective processing of competitive prescription claims
Developing effective relationships with stakeholders at all levels of the
organisation, including 3rd parties and service providers
Engaging in effective communication and delivery according to Service Level Agreements
Negotiating contracts on behalf of clients in order to exceed their
requirements
Providing first time resolution on queries
Monitoring customer delivery constraints and escalate exceptions to
management
Establishing relationships with team members and assist colleagues where necessary
Working as part of a team to provide effective service delivery to an assigned area
The applicant should meet these requirements:
Matric
Post Basic Pharmacist assistant would be an advantage
Previous experience in a managed care environment dealing with medication issues would be an advantage
Registration with the Pharmacy Council as Pharmacist Assistant would be an advantage
Clinical knowledge, computer literate and good telephone etiquette
Competencies Required
Empathetic,proactive and customer focused
Attention to detail,service orientated and a tolerance for stress
Highly motivated, persistent and persevering
Good communication and interpersonal skills
Drive and support effective teamwork within the department
Additional Information
Shortlisted candidates will be subjected to the following statutory checks:
ITC
Criminal
References
Qualifications
How to apply
Internal applicants:
Sign on to PeopleSoft > Recruiting Activities > Careers
External applicants:
Go to our website
www.mhg.co.za
> Careers at Metropolitan Health> Vacancies
Assistance with online applications:
PeopleSoft Helpdesk (021) 940 5169
Contact Person:
Noyise Notiki
Telephone:
0214802769
Closing Date:
12 September 2012
Please state clearly for which position you are applying as well as the reference number in all communications. The job grade and remuneration will be commensurate with the successful applicant's experience, qualification and skills.
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