Job Title: Premium Brand Cluster Manager
REF: CR/NdP/Premium Brand Cluster Manager/Gauteng/290812
Recruiter: Woolworths (Pty) Ltd
End Date: 2012-09-04
AA/EE: Not Applicable
Contract Permanent
Location: Gauteng
Available: ASAP
Category: Retail
Offer: Market Related
Reporting To: N/A
Job Grade: Supervisor & Team Leaders
Division: Country Road
Positions: 1
Introduction
The Premium Brand Cluster Manager is accountable for maximizing store profitability and ensuring our brand values are maintained. This is achieved by providing leadership to The Premium Brand Team and managing company policies, processes and procedures.
This position is accountable for delivering agreed outputs in relation to scorecard measures. The role must ensure integration between Woolworths
Minimum Requirements
Qualifications and Technical knowledge and skills:
Grade 12 or equivalent NQF level
Retail management studies advantageous (not essential)
4-5 years Clothing Management experience essential
Experience at managing multi-site Teams
Numeric ability
Computer literacy
Drivers licence required
Own reliable transport
Behavioural Skills:
Passion for retail and selling
Decisiveness
Building talent
Relating and networking
Persuading and influencing
Coping with pressures and setbacks
Merchant mindset
Good interpersonal and communication skills
Attention to detail
Action-orientation and results driven
Strong Business Acumen
Strong analytical and problem solving capabilities
Assertive and proactive
Planning and organising ability
Risk taking/ innovative and creative
Customer Service orientation
Team Leadership
'Living the brand’: Personal leadership and attitude to work
Other
Be available and flexible to work different shifts and across the store.
Have a valid drivers license
Job Specification
• Customer Service
Leads the Premium Brand team to achieve high levels of customer service in order to build customer loyalty, generate repeat business, and maximise all sales opportunities. This is achieved by ensuring adherence to the Premium Brand & Woolworths Customer Service Standards and focusing on building Premium Brand Client database. Demonstrate & communicate product knowledge to customers as well as instilling product knowledge in team members.
• Financial Management
Manage sales and expenses in order to ensure that budgeted profitability is met. Utilised reports to monitor and manage sales, stock inventory, shrinkage and expenses.
• Stock Management
Maximising sales through managing stock availability and ensuring that the products are merchandised in line with Premium Brand standards.
• Shrinkage & Risks
Manage shrinkage and risks through the adherence and implementation of company policies, processes and procedures.
• Visual Merchandising
Ensure visual merchandising, display and marketing activities are in line with the store profile. Implement and maintain brand standard according to the VM Standards Manual. Work with the VM team to ensure that merchandising is well planned according to floor layout and the proportionality of stock and space in order to maximum sales return.
• Leadership
Lead by example, promoting the desired culture and behaviours to the store team & customers whilst ensuring that relationships with Key stakeholders remain productive and integrated. Participate in the recruitment process and conduct performance assessments. Work with the PB Manager and National Human Resources team to identify and deliver the required staff training and development needs. Establish clear and defined performance expectations with all team members through the implementation of the IPM process.
• Human Resources Administration
Ensure efficient administration of HR processes.
Apply to:
http://woolworths.pnet.co.za/#s=job_search
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