Jobs at Metropolitan Life - HIV Lay Counsellors Job Vacancy in Cape Town




  Job Title: HIV: Lay Counsellors X 2 (Reference # 9664) Metropolitan Health

Job Band:4

Introduction

The aim of this position is to monitor the provision of healthcare services to patients registered on the Metropolitan Health HIV Programme (HIVP). The HIVP Department offers an exciting challenge to an individual with good communication skills and a client care focus.The successful incumbent will be reporting to the TL: HIV Programme

The Incumbent will be responsible for:

Ensuring cost-effective provision of healthcare to patients enrolled on the HIVP To liaise on a continuing basis with the case managers and administrative staff
Establishing close professional and confidential working relationships with patients and providers involved in the HIVP
Helping members to deal with the acceptance of and dealing with the diagnosis
Contacting all positive VCT referrals to the Unit and counsel appropriately
Explaining the benefits of enrolling onto the HIVP and encourage and facilitate enrolment
Maintaining comprehensive records keeping of all activities
Handling and processing all written and e-mail correspondence directed to counsellor
Receiving and dealing with telephonic enquiries directed to the counselor
Investigation and drafting of appropriate correspondence regarding counseled cases
Checking monthly updates on cases the counselor dealt with
Attending and participating in Department Meetings
Making suggestions for enhancements to the system whereby future queries may be dealt with more efficiently
Providing general assistance to the department as requested by the Manager and Team Leader

The applicant should meet these requirements:

Matric or equivalent
MS Office experience
2 years counseling experience
Counselling Certificate will be advantageous
Understanding of the HIV disease and medication

Competencies Required

Teamwork
Confidentiality
Communication skills
Customer service orientated
Interpersonal Skills

Additional Information

Statutory checks will be conducted on all shortlisted candidates

ITC
Criminal
References
Qualification


How to apply

Internal applicants:

Sign on to PeopleSoft > Recruiting Activities > Careers

External applicants:

Go to our website

www.mhg.co.za

> Careers at Metropolitan Health> Vacancies

Assistance with online applications:

PeopleSoft Helpdesk (021) 940 5169

Contact Person:

Noyise Notiki

Telephone:

0214802769

Closing Date:

17 August 2012

Please state clearly for which position you are applying as well as the reference number in all communications. The job grade and remuneration will be commensurate with the successful applicant's experience, qualification and skills.

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