Unit Manager Emergency Department Jobs in South Africa at Netcare

  Job Title : UNIT MANAGER EMERGENCY DEPARTMENT

LOCATION: MASERU
REPORTING TO: GENERAL MANAGER EMERGENCY TRAUMA, TRANSPLANT AND CSI
CLOSING DATE: 21 AUGUST 2012
PURPOSE OF THE JOB:
The Unit Manager Emergency Department will assume overall responsibility for the effective
coordination of improved quality nursing care by ensuring compliance to professional and ethical
practice.
The Unit Manager will also be responsible for monitoring and ensuring that nursing care and service
delivery is implemented and practiced within a multi‐disciplinary quality assurance team.
The incumbent will further be required to ensure effective skills transfer whilst being accountable for
coordinating capacity building, mentoring and training within the medical emergency unit.
KEY RESPONSIBILITIES
Patient care
 Oversee the provision of safe and cost effective quality patient care in line with the clinical
governance strategy
 Promotion of health and well‐being
 Ensure that the principles of infection prevention and all standard precautions are adhered to
 Identify quality improvement opportunities and ensure appropriate strategy and quality
improvement initiatives are developed and measured
 Implement group quality initiatives
 Manage negative incidents and implement remedial action as required.
Risk management
 Monitor and ensure compliance with all relevant protocols, policies and acts
 Investigate all negative incidents and ensure appropriate capturing on the Helpdesk
 Monitor safety standards in accordance with the Machine and Occupational Safety Act (Act 6 of
1983)
 Report all accidents and incidents
 Ensure that all equipment is in working order and properly maintained
 Ensure control of asset register
Hope for Quality Health Care
Cost management
 Manage acuities and skills mix to ensure cost effective quality care
 Manage all costs emanating from the emergency department
 Ensure correct billing, stock management and purchasing
Reporting
 Evaluate effective service provision through patient experience and stakeholder input
 Evaluate nursing quality indicators and clinical outcomes
Stakeholder relationships
 Build and maintain effective relationships with doctors, staff, patients and visitors
 Ensure effective management of doctor and patient complaints
 Build strategic interdepartmental relationships
People development
 Foster an environment where staff are aware of the role they play in the provision of quality patient
care and their value to the organization
 Foster an environment in which roles and responsibilities are clearly understood and accountability is
taken
 Manage and supervise staff and all related issues
 Monitor staff attendance and/or absenteeism and ensure action is taken accordingly
 Enforce staff dress code within and on leaving the Hospital
 Coordinate nursing activities within the unit
 Ensure orientation of new staff and students
 Ensure ongoing performance reviews for all staff
 Facilitate staff development, personally and professionally
 Coach and mentor staff as required
Personal and professional development
 Assume responsibility for own personal and professional development
 Keep up to date with Lesotho’s evolving policies and procedures
 Keep abreast of current research in their discipline
Administration
 Facilitate timeous and accurate compilation of patient files
Hope for Quality Health Care
QUALIFICATIONS AND EXPERIENCE
 A relevant nursing qualification (Diploma in General Nursing/ B Cur Degree)
 Registration with the South African Nursing Council/Lesotho Nursing Council as a Registered Nurse
 Compliance with the South African Nursing Council/Lesotho Nursing Council code for a Registered
Nurse and all applicable health care legislations
 Minimum 2 years experience in a private hospital setting would be advantageous
 Experience in clinical leadership
MANAGERIAL COMPETENCIES:
 Aligning performance for success: Collaboratively work with direct reports to set meaningful
performance goals, establish an approach to achieve set objectives and create a learning
environment.
 Coaching: Providing timely guidance and feedback to help others strengthen specific
knowledge/skill areas needed to accomplish a task or solve a problem.
 Decision making: Identifying and understanding issues, problems and opportunities, comparing
data from different sources to draw conclusions, using effective approaches for choosing a course
of action or developing appropriate solution, taking action that is consistent.
 Initiating action: Taking prompt action to accomplish objectives, taking action to achieve goals
beyond what is required and being proactive.
 Leading through vision and values: Communicates the importance of the vision and values,
translate the vision and values into day to day activities and behaviours, guides and motivates
others to take actions that support the vision and values, recognizes and rewards associates whose
actions support the organization’s vision and values.



To Apply:

 Interested candidates who meet the above criteria are requested to email a CV and completed
application form to Philippa.Groenewold@netcare.co.za or fax to 011 2179895
 Please note that for all foreign applications the position will be applicable on a secondment basis for
a period of two years


Deadline: 31st August 2012