Job Title: Controller - Cartage
REF: GIM/SS(/Controller - Cartage/Gauteng/300812
Recruiter: Grindrod Limited Updated on: 2012-08-31 00:00:00
Start Date: 2012-08-30 End Date: 2012-09-07
AA/EE: Applicable Contract Permanent
Location: Gauteng Available: ASAP
Category: Freight / Shipping / Transport / Import / Export Basic salary range: TBA
Reporting To: N/A Department: N/A
Division: Grindrod (South Africa) (Pty) Ltd - Grindrod Intermodal Positions: 1
Introduction
To ensure that all customer deliveries between terminals, customers and depots are executed in accordance with the cartage plan.
Minimum Requirements
Grade 12 with Code 08 Drivers License
2 years experience in a Freight Handling Enviroment
Matric with at least two years experience in transport or any other operational environment.
Ability to communicate in English, Afrikaans and at least one black language.
Ability to work under pressure.
Willingness to work shifts and extended hours, including weekends.
Job Specification
Customer Care
· To understand that my job function at Grindrod Intermodal is to serve our customers as well as our fellow employees with respect, understanding and commitment to achieve service excellence.
· To respond courteously and immediately to customer queries and requests.· To ensure that the quality of service that I render is of the highest standard at all times and to appreciate that work of substandard quality is unacceptable.
· To realize that the customer’s support is what ensures the continued existence of GIM and hence, this impacts directly on the continued employment of me and my colleagues.
· To ensure that I make every effort to educate myself in all facets of our business by observing operational procedures and seeking answers to all the questions that I have from all available sources.
· To ensure that I demonstrate honesty and integrity in all my dealings with customers and colleagues.
· To ensure that I never make a promises to internal and external customers that I cannot keep.
Planning
· Receive Documents from Operation
· Receive movement instructions from the operations department.
· Meet daily in the afternoon with the Operations staff to plan deliveries and prioritise as per customer’s requirements.
· Send operations a copy of the delivery schedule for the deliveries planned for the following day.
· Agree and draw up a planning schedule in accordance with the agreed criteria i.e. zone, container size, mass, container status and movement category.
· Ensure that capacity is available to accommodate and execute work-load.
· Reconcile schedule against physical documents available and query any discrepancies with operations staff.
· Organise documents in appropriate zones and bundle movement instructions in a manner that minimizes solo trips and optimizes vehicle delivery performance.
Movement ManagementDistribution of work to Sub-Contractors
· Receive documentation, duly bundled and defining delivery sequence.
· Allocate job to the drivers based on horse and trailer combination required and in the sequence prescribed by the planning process.
· Process enquiry on CCTS by capturing the documentation reference number.
· Capture driver and sub-contractor details onto CCTS against the respective job allocated.
· Update trailer registration number received from the driver for that particular movement against job allocated.· Highlight any special instruction details reflected on the document and inform driver accordingly prior to dispatch and issuing of movement instruction.
· Based on the pre-load plan issued by operations; ensure that the containers are pre-loaded in accordance with the planning schedule.
· Ensure that no further work is allocated to a driver until the initial bundle allocated is complete.
Tracking and Monitoring
· Monitor the execution of work allocated to drivers at all times.
· Scrutinize movement instructions to ensure signatures of receiving / dispatching parties.
· Update CCTS with details to signify completion of move. In instances where system down time is recorded, update manual schedules and ensure that outstanding events are captured onto CCTS as soon as the system is up again.
· Ensure that all pre-loaded containers are dispatched by 06H30 each morning.
· Maintain cellular phone contact with drivers to check in all instances where the delivery performance is not in accordance with the planned move.
· Maintain regular contact with drivers delivering “priority containers “to ensure that they arrive safely as requested.
· Keep operations staff updated at all times.
Shift Hand-Over Attendance
· When working the morning shift, ensure that a complete handover list is given to the relieving cartage controller in terms of all outstanding cartage deliveries and collections.
· Ensure that copy of this list is handed to the Supervisor or Manager.
· When working the afternoon shift, ensure presence until the last planned move is executed.
· Observe attendance at the cartage office in strict accordance with the duty roster ensuring that starting times are strictly adhered to.
DocumentationDelivery Documents
· Ensure that a copy of each and every movement instruction is obtained from the driver and returned to the operations department as proof of delivery. This must be done on a daily basis.
· Ensure that all export ctos are handed over to Transnet Freight Rail planning department as and when the container arrives at the inland terminal for acceptance for railage.
· Ensure that the container and seal numbers that are reflected on the cto are updated correctly on CCTS against the correct document number.
· Ensure that new documents are received from the operations department for operational deviation of service.
Trip Sheets
· Ensure that trip-sheets are handed in daily by all drivers.
· Ensure that trip-sheets are accompanied by Pods.
· Process enquiry on CCTS and view the cartage charge payable to the sub-contractor for that specific move.
· Endorse amount onto the trip sheet and sign off the driver trip sheet as acknowledgement of completion of the move.
· Ensure that rate endorsed is correct by referencing against rate table in possession of Supervisor/Manager.
Administration
· Obtain copies of all the trip–sheets plus the Pods on a daily basis, reconcile on a daily basis and file against individual sub-contractors.
· Ensure that all trip sheets are handed over the following morning to the accounts department for capturing purposes.
· Amend trip sheets where operational exceptions occur by withdrawing original trip sheets issued and issuing amended one.
· Ensure Pods handed over to Ops staff on a daily basis.
· Investigate discrepancies identified by the Finance department and provide resolution.
· Issue diesel slips to drivers ensuring that correct information is recorded and passed to the Finance department for month end processing of deductions.
· Ensure all traffic fines with appropriate details are forwarded to the risk department for investigation and resolution.
· In conjunction with the trailer park department, participate in physical sighting of trailers on a monthly basis to ensure that they are in circulation.
General Operations
· Ensure that notification of all operational exceptions such as futile trips, redirections etc. are immediately communicated through to the operations department both verbally and in writing.
· Ensure that a new movement instruction is received for each and every operational exception.
· Ensure that the original trip sheet issued is withdrawn and cancelled or complimented by the operational exception. Trip sheet must reflect additional leg performed with the applicable rate.
· Provide immediate notification to the operations department and risk department of all break-downs and accidents reported.
· Identify delays at depots, terminals, customers and advise the operations department immediately. Re-organise delivery schedule to counter-act such delays.
· Ensure that problems experienced are made known to the Supervisor/Manager at all times.
How to Apply:
to apply for this vacancy.
All positions must be applied to online.
If you require technical support / assistance on this website, or if you are experiencing any problems applying to advertised job vacancies, please email grindrodsupport@pnet.co.za.
Other similar positions we have available
Business Unit Manager - Warehouse Business Unit Manager - Mining Minerals
0 comments:
Post a Comment