Job Title: Administrator, Mutualpark Pinelands
Role Description:
The position is that of an Administrator whose primary role is to administer a portfolio of member level investment choice funds in a sophisticated umbrella retirement fund environment and assist the team in providing world-class service to all clients. The incumbent is individually accountable for achieving results through own efforts.
Job:IRC13856
Job Requirements
· Tertiary qualification with Mathematics and/or Accounting.
· At least 6 months’ experience in a retirement fund administration environment
· Exposure to the Evergreen functionality and product advantageous
· Previous relevant working experience within a processing environment
· Computer literacy - Ms Excel and Outlook.
· Adaptable to rapidly changing environment.
· Show initiative and drive.
· Attention to detail.
· Able to work under pressure.
· Stress Tolerance.
· Awareness of client-care principles.
· Ability to give and receive feedback.
· Personal need for continuous learning.
· Can-do Attitude.
Competencies:
· Decision Making
· Gaining Commitment
· Information Monitoring
· Initiating Action
· Ownership
· Team Orientation
· Technical Knowledge
Competencies Behavioural.Information Monitoring.Operational,Behavioural.Team Orientation.Operational,Behavioural.Planning & Organising.Operational,Behavioural.Technical Knowledge.Operational,Behavioural.Ownership.Operational,Behavioural.Initiating Action.Operational
Brief Description
Role: Administrator, Mutualpark Pinelands
Role Description:
The position is that of an Administrator whose primary role is to administer a portfolio of member level investment choice funds in a sophisticated umbrella retirement fund environment and assist the team in providing world-class service to all clients. The incumbent is individually accountable for achieving results through own efforts.
KRA's
· Documentation Processing
o Follows standardised processes and provides administrative support in line with normal business functioning.
o Provides direct and indirect services to customers and intermediaries.
o Responds to immediate administrative requirements within procedure.
o Follows standardised processes and provides administrative support in line with normal business functioning.
o Delivers on daily production standards.
· Personal Effectiveness
o Accountable for service delivery through own efforts.
o Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 3 months.
o Makes increased contributions by broadening individual skills.
o Collaborates effectively with others to achieve personal results.
o Accepts and lives the company values.
· Quality Assurance
o Performs quality checks on own work.
o Adheres to service and quality standards.
Specific Key result Areas
· Resolution of queries and management of exceptions to business rules.
· Process package choices and investment switches
· Participating employer and broker liaison and reporting
· Insured risk liaison and management including data-i
· Reconciliation and resolution of unallocated deposits
· Telephonic and written communication in a clear, concise and professional manner to stakeholders.
· Communicate problems and suggest solutions regarding existing processes.
· Help colleagues reach team and departmental targets.
· Plan work allocated to ensure compliance with applicable service standards.
· Ensure that quality principles are applied to all aspects of processing.
To Apply:
https://vacancies.oldmutual.co.za/OA_HTML/OA.jsp?OAFunc=IRC_VIS_HOME_NEW_JOBS&_ti=151889173&oapc=2&oas=iV2IfegdDck0RIUKJwOxDQ..
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