Job Title Business Analyst C1
Location Sandton,ZA
Organization Name Strategic Change
About Us
FNB is a values-based organisation. Our values are our core business driver. It guides us in every aspect of our business be it when making business decisions, or when dealing with our colleagues, customers and investors. In living the FNB values our employees:-
· Take pride in what we do and our contributions to our organisation.
· In our owner-manager culture, we take responsibility and accountability for our actions and we don’t run away from our problems, but tackle them head-on.
· Are empowered to innovate and come up with new ideas, as we value and nurture new ideas.
· Embrace the concept of Ubuntu with our understanding of the communities in which we operate. We have unity of purpose where the whole is greater than the part; therefore, no individual or department can function at the expense of another.
· Respect the feelings, rights and abilities of our colleagues, clients and communities, even though they may be different from our own. We respect ourselves and our colleagues by not accepting or delivering average or poor performance.
If the FNB values are congruent with your value set, and you have the necessary skills and competencies for the position advertised, then we are looking for you.
All appointments will be made in line with the Bank’s EE Strategy.
Purpose
Analyses, documents and updates business requirements for products processes, procedures and/or systems
Job Requirements
· Assessing, Analyzing, Optimising end-to end business processes that are signed off by the business
· Documenting business process requirements through research, interviews or facilitation sessions.
· Assessing current business processes, procedures and business rules.
· In conjunction with business partners, designing new & existing business processes. (Process mapping – As-Is & To-Be)
· Ensuring that process maps are according to design principles and methodology
· Communications to key stakeholders and the required stakeholder sign off has been obtained.
· Providing information which contributes to building training manuals/material
· Interacting and maintaining good relationships with business stakeholders (business users, change management resources, developers, testing and training teams)
· Providing guidance and support to team members
· Perform a quality assurance role with colleagues
· Escalating issues so that delivery timeframes are not compromised
· Ensure that process changes are measured so that unit cost calculations and turnaround times are accurate (Time standards calculated)
· Continuously identify opportunities to improve the process
· Provide content in order to get the operating procedures updated.(Golden Rules)
· Updating standard Operating Procedures with requisite changes
Additional Requirements
Please see the attached Job Spec
Qualifications and Experience
· 3 Year industry Related Degree.
· Related experience
Province
Division
Deadline: 30/05/2012
How To Apply
http://www.firstrand.co.za/12/view-vacancies/
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