Mercantile Bank Limited South Africa Jobs - Sales & Service Consultant Job Vacancy in Sandton


 Job Title: Sales & Service Consultant

Location: Sandton

Business Unit: Business Banking

Reporting To: Service & Administration Manager

Broadband: AO (Advanced Operational)

PURPOSE OF THE ROLE:

To provide banking products and ongoing relationship servicing to individual and business clients.

KEY DELIVERABLES/OUTPUTS

1. Control administrative duties within the branch as per relevant procedure manuals

1.1. Balance ATM daily by reconciling cash withdrawals against cash holdings.

1.2. Custodian for Treasury and safe holdings.

1.3. Distribute and record all daily incoming and outgoing mail.

1.4. Check all branch alarms weekly or when instructed to do so by Service & Administration Manager to ensure that they are operational.

1.5. Control all Branch Bulk Stock (cash, travelers cheques, important
documents, etc).

1.6. Balance all Foreign Notes at month end.


2. Promote and cross sell bank products

3. Maintain customer relationships

3.1 Assist customers with all account opening and closing requests daily.

3.2 Assist customers with financial requests by interviewing the customer and completing all relevant forms.

3.3 Maintain and control customer investment and lending portfolios daily.

3.4 Issue ATM Cards and encode PINs to customers.

4. Any other tasks that may be required from time to time


QUALIFICATIONS/ EXPERIENCE:

Minimum formal education or NQF equivalent: Grade 12 or NQF equivalent

Experience: 1 (one) year in Financial Services Industry or a relevant SETA learnership

Additional requirements/training:
Willingness to acquire the necessary training for FAIS requirements to become a representative within the Financial Services Board (FSB) timeframes

KEY COMPETENCIES (Skills, knowledge and personal attributes)

Accuracy and attention to detail
Responsible/Reliable
Initiative
Sound knowledge of the Bank’s Products and services
Integrity
Customer service orientation
Good relationship building and interpersonal skills
Basic knowledge of Credit procedures and documentation
Basic sales skills
Ability to promote Bank products and services to current and potential clients
Computer literacy (Basic level - Word, Excel, Processability)

To Apply:
INTERESTED APPLICANTS PLEASE TAKE NOTE OF THE FOLLOWING SHOULD YOU WISH TO APPLY FOR THIS POSITION:

1. Send a comprehensive CV to recruitment@mercantile.co.za
2. Indicate the position title in the subject line of the e-mail
3. Correspondence will only be entered into with short-listed candidates. Please accept that your application has been unsuccessful if you have not received a response after 2 weeks from the date of your application

Appointments will be made in line with the Company’s Employment Equity Policy
Deadline: 2nd July 2012

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