Nedbank South Africa Jobs - Configuration Management Specialist Job in Sandton

Job Title: Configuration Management Specialist

Expire: 2012-05-13
NED16333


105 West Street, Sandton

Job Purpose:
• To analyse and interpret the receipt, identification, storage and withdrawal of all supported CI's. To provide information and rectify discrepancies with regard to the status of CI's.
• To create reports to communicate IT asset information, and to enable the resolution of configuration management discrepancies.
• To ensure the integrity of the CMS including creation, maintenance and support of business views (BSM).

Key Functions / Responsibilities
Analyse Request for Information:
• Make sure requirements and CI information is correctly captured in the database.

Define and Builds Report and Provides Status of CI's:
• The reports are built and defined considering all requirements in the RFI.
• Generates exception reports and leases with change management to determine applicable CI status.
• Schedules the reports to run with minimal business impact based on an analysis around potential conflicts.

The Reports are Built and Defined Considering All Requirements in the RFI.
Generates Exception Reports and Liaise with Change Management
to Determine Applicable CI Status.
Schedules the Reports to Run with Minimal Business Impact Based on an Analysis Around Potential Conflicts:
• Logically group CI's to align to data model structure and to meet business and technical requirements. (E.g.
• Products, services, business applications, data models, platforms, environment etc.)
• Identify and recognise relationships between CI's to perform effective impact analysis and ensure the integrity of the CMDB.

Ad Hoc Requests:
• Responding to ad hoc requests for information to enable audits in the business.
• Liaise with stakeholders to achieve accurate audit data.
Run internal audit processes within Configuration management to ensure integrity of CMDB.

Requirements:
• Matric
Diploma in IT
• ITIL Certification
• 1-2 years General IT operational experience
• Networks, Testing, programming, tools administration , SDLC
• Advance PC Literate with MS package qualifications
Occasional Overtime
• Basic Compliance Assessment Training

Technical Competencies:
• ITIL
• SDLC
• Information Technology concepts
• IT Risk and security principles

Behavioural Competencies:
• Decision making
• Gaining Commitment
• Collaboration
• Navigating Complexity
• Planning and Organising
• Contributing to team success
• Communication
• Driving for results


Apply to:

https://www.jonti.co.za/?clbrnd=NEDB0001