Job Reference Number: VA05042012P
Job Title: Training Administrator
Business Unit: Vulindlela Academy
Location: Midrand
Application Type: Internal & External Applicants
Number of Positions Available: 1
Application Closing Date: 15/4/2012
Key Responsibilities:
Events Management: Conferences:
• Assist in planning and coordinating national and international conferences
• General coordination inclusive of handling invitations and responses.
• Plan, arrange and execute a mini exhibition for the academy and other external stakeholders.
Training Programmes:
• Participate and contribute in ensuring that DBSA VA meet BSC targets by planning, marketing and
coordinating training programmes and workshops
• Coordinate national and international training programmes
• Advertise training programmes to municipalities, sending reminders, handling responses, attend and
resolve queries of registered delegates
• Communicate with service providers, facilitator/s and programme manager/s regarding training
requirements and number of registered delegates
• Coordinating and printing of training material and ensure that the manuals meet Vulindlela Academy requirements
• Ordering stationery and equipment to be used for training interventions, and courier training material to the
training venue.
• Make national and international travel and accommodation arrangement for the programme manager/s’
delegates and the facilitator/s and make shuttle bookings
• Scheduling of appointments with potential clients and service providers ,
• Source out quotations and venue inspections
• Participate in the designing and implementation of Vulindlela business processes, systems and tools for
training
• Attend the actual delivery of training (to administer the attendance of both learner and provider)
Logistical arrangements:
• Set up the venue, (as per the facilitator’s requirement)
Administer the registration process during training
• Prepare attendance register and name tags
• Process invoices, follow up with finance and send proof of payments to services provider
• Prepare invoices to clients and follow up regarding payment
Monitor portfolios of evidence
Support to Programme Managers:
• Prepare and compile monthly internal reports that highlight learner statistics and challenges.
• Compiled a course outline booklet
• Develop and design yearly calendar for the programme manager
• Plan, and execute training as required by programme managers
Human Resources:
• Orientate and mentor temporary employees
Information Management
• Create and maintain record and filling system both manually and electronically.
• Capturing of learner records onto VA database
• Capturing of clients satisfaction levels on our database
• Administration of Vulindlela QMS including soft and hard records.
Client Liaison
• Build and maintain good client relations by receiving, giving and effectively attending to various range of
queries both internally and externally and market DBSA Vulindlela Academy to possible clients.
Document generation:
• Compiling of correspondences, collating data and producing routine progress reports and proposal and
make recommendations. Collate, process and manage relevant reports accordingly
• Participate in designing and reproducing training manuals and branding from material received from
various sources
Policy & Procedure Compliance:
• Assist in ensuring that appointed services provider comply with applicable DBSA policies and Vulindlela procedures, monitor the contract between DBSA VA and the provider.
Expertise & Technical Competencies:
Diploma in business management / administration and/ or 3 years of administrative experience
preferably in a training environment;
• Drivers licence (code 8);
Required Personal Attributes:
• Analytical skills.
• Independent and logical thinker
• Communication, presentation and strong interpersonal skills
• Strong integrative skills
• Be proactive
• Customer and partner focus: Dedicated to meeting the expectations and requirements of customers and partners. Establishes and maintains effective relationships and gains the trust and respect of customers and partners.
• Persistence and perseverance: Ability to work well under pressure without compromising work quality or standards. The ability to move past obstacles to achieve end results in an efficient and professional manner.
• Results driven: Demonstrates high levels of commitment and dedication to achieving goals and objectives in a pressured work environment.
• Action orientated and sense of urgency: Act without prompting, readiness to be energetic and inventive and contribute to innovative outcomes.
• Collaborative, and team player: Working effectively with team/work group or those outside formal line of authority to accomplish organisational goals; taking actions that respect the needs and contributions of others; contributing to and accepting the consensus; subordinating own objectives to the objectives of the organisation or team.
• Emotional Maturity: Maintaining effectiveness in varying environments and with different tasks, responsibilities, and people.
Equity Statement:
The Development Bank of Southern Africa (DBSA) supports the appointment of previously disadvantaged individuals.
General:
The DBSA corporate culture fit requires clear, logical and analytical thinking grounded in good interpersonal skills, a sense of urgency and results orientated execution of duties. The ability to work collaboratively and finding practical yet innovative solutions is critical to success in a work environment that demands emotional resilience, accountability and responsible risk taking and management.
Apply to:
http://www.dbsa.drm-za.com/
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