Receptionist Job Vacancy at Netcare South Africa

Job Title: RECEPTIONIST X 2
LOCATION: UNIVERSITAS PRIVATE HOSPITAL
REPORTING TO: RECEPTION SUPERVISOR
CLOSING DATE: 22 June 2012

PURPOSE OF THE JOB
Admit and discharge patients in a professional, friendly and timeous manner. Create and maintain
goodwill with doctors.

KEY

 Attend to patients/customers/visitors both telephonically and in person
 Captures and records patient information on the Hospital System
 General administration duties
 Receipts, deposits and ensures accurate recording of all necessary payments
 Discharging of patients
 Directs patients/visitors to wards and Doctors rooms and with patient enquiries
 Liaising with Bed Bookings Clerk regarding bed bookings
 Obtaining authorisation for patient admissions

QUALIFICATIONS AND EXPERIENCE

 Grade 12 qualification
 2 – 3 years Reception experience, previous experience in a hospital environment would be
advantageous
 Computer literate – MS Word / Excel
 Knowledge of Medical Aid Schemes
 Knowledge of RAF and WCA will be advantageous
NON-MANAGERIAL COMPETENCIES
 Managing work: Managing ones time and resources to ensure that work is completed efficiently.
 Building Customer Loyalty: Effectively meeting customer needs, building productive customer relationships,
taking responsibility for customer satisfaction and loyalty.
 Adaptability: Maintaining effectiveness when experiencing major changes in work tasks or the work environment.
 Quality Orientation: Originating action to improve existing work processes and conditions for improved quality of
outputs.
 Work Standards: Setting high standards of performance for self and others, self imposing standards of excellence.

HOW TO APPLY?

 Interested candidates who meet the above criteria are requested to email their CV to andrea.kruger@netcare.co.za
or alternatively fax application details to 051 444 5499
 Please note that it is the applicant’s responsibility to inform their manager of their intention to apply for the position.
NETCARE IS AN EQUAL OPPORTUNITY EMPLOYER
The Company's approved Employment Equity plan and targets will be considered
as part of the recruitment process aligned to the Group’s Employment Equity strategy.
Netcare actively supports the recruitment of people living with disabilities.