Job Title: Systems Application Specialist II,
IT Business Process and Sol
REF: IT/BH/Ref: ITSBPSA0017 - Systems Application Specialist II, IT Business Process and Sol/Western Cape/230712
Recruiter: Woolworths (Pty) Ltd Updated on: 2012-07-23 16:21:47
Start Date: 2012-07-23 End Date: 2012-07-30
AA/EE: Applicable Contract Permanent
Location: Western Cape Available: 1 Month Notice
Category: Information Technology Offer: Market -related
Reporting To: IT Business Process & Solutions Architect Manager Job Grade: Junior Mgt & Entry Level Specialists
Division: Information Technology Positions: 1
Introduction
To partner the with the Business Process & Solutions Architect Manager and the IT Marketing functional and technical teams to ensure the delivery of quality systems solutions that impact across multiple areas in order to satisfy business requirements in line with the business strategy. This is a permanent position based at the Head Office in Cape Town City Centre.
Minimum Requirements
TECHNICAL AND FUNCTIONAL
• 3 year IT qualification
• 5-8 years relevant experience
• Siebel CRM, UCM (Oracle OCH) and OBIEE administration experience essential
• Knowledge of Siebel will be advantageous
• Relevant deep application content knowledge
• Relevant technical and architectural knowledge
• Project management skills
• Relevant business knowledge
LEADERSHIP
• Self
o Understand themselves and the impact they have on the people they interact with and the organisation culture and
o Adjust their behaviour accordingly.
• Lead
o Plays a leading and supporting role in implementing initiatives at team level.
• Interact
o Builds effective relationships with line management, team members and customers.
o Engages and co-operates with line management and team members to achieve the operating and team goals.
• Business
o Are consistent in their decision making and owns the consequences thereof due to business understanding to meet and exceed customer needs.
o Demonstrates attention to detail and reacts to commercial and customer issues within their team.
• Manage
o Effectively manages own performance and development to achieve team and personal goals.
o Willingly tackles demanding tasks with enthusiasm and commitment and,
o Sets high standards and gets work done correctly the first time.
Job Specification
• Work with the Business Process & Solutions Architect Manager (BPSA Manager) to provide input into the one year operating plan and projects priority plan in line with ITS strategy and relevant business requirements.
• Provide specialist input and guidance to the BPSA Manager and the application teams to ensure the identification and delivery of quality systems solutions that meet the business requirements while minimising impact (Delivery of solutions includes the software selection process)
• Provide the applications teams with architectural and technical thought leadership and assure that solutions adhere to WW architectural and technical standards and principles
• Keep up to date with best practise and the latest developments and thinking with regard to applications within area of expertise:
o Proactively update ITS and the business where relevant
o Ensure that these are taken into account when developing solutions (where relevant)
• Proactively investigate, identify and recommend opportunities for delivering new and improving existing solutions to meet the business requirements
• Build and nurture effective relationships with business counterparts, suppliers, IT colleagues and external networks.
• Provide input into systems related Risk Management Strategies and risk mitigation
• Responsible for :
o Implementation plan and execution of all Siebel CRM related software/patches
o Evaluating / monitoring the health of the application
o Tune database for optimal performance
o Support the functional team with Oracle/ Siebel SR’s
o Roll Out to Additional Hosts / clones
In accordance with Woolworths’ Employment Equity approach, preference will be given to candidates from designated groups
To Apply:
http://woolworths.pnet.co.za/#s=job_search
Deadline: 30th July 2012
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