Job Title: Business Support Consultant: Insurance
Reference Number 8181/AA/BusSupCons/AC/Mid
Job Title: Business Support Consultant: Insurance
Location: Midrand
Job Level: 5 (Upper)
Reports To: Managing Executive: Telecosurance
Advert release date: 06/06/2012
No. of Positions Available: 1
Response Deadline: 12/6/2012
Objectives: Main Purpose
To perform a support role to the Managing Executive and the Board of Directors (of the registered and licensed Life and Short term Insurance Companies and Cellsure (Pty) Ltd), assist in ensuring implementation and monitoring of strategic objectives, reporting, analysis of performance and specific projects. This role is the key liaison point for all aspects of the various entities and divisions within the insurance/Assurance Companies, the Regulators and the Board of Directors and is responsible for building, maintaining and analysing the reporting requirements of the various affected parties as well as the tracking of performance against strategic objectives of the companies
Objectives
Monitor; track; give input/recommend & analyse complex financial/ sales and regulatory reporting.
Manage portfolio; Build Relationship, track performance and resolve issues with Service Provider/Partners.
Analysis of Business Cases; Propose & Recommend for Business; Requests; Deputise for Managing Executive
Liaise with Board of Directors on Board matters, subcommittees, prepare documentation and reports and keep Board members up to date with summarised regulatory and financial information
Dashboards & MIS – coordinate & produce for Divisional ME & Vodacom management and Board of Directors;
Analyse various insurance key performance indicators and prepare reports on key projects and business objectives in terms of the strategy, key risks etc. Track and follow up on core business decisions to ensure targets and agreed processes/actions are completed.
Prepare reporting packs for the various Insurance Regulatory bodies ie Registrar of Insurance, FAIS, Ombudsman, TCF and Reserve Bank.
Manage any escalated issues that affect the business (process; product; HR etc).
Monitor and report on insurance company budget variances and possible errors/omissions/trend analysis to the ME
Preparation of Board Packs
Preparation of Exco and Manco Packs
Compilation of Adhoc reports
Reporting requirements from partners and outsourced administrators
Reporting to partners
Special projects / investigations
Research and analysis of products / channels / new initiatives
Focus on quality, accuracy and ability to meet deadlines and extract information from multiple sources and compile this in a professional and logical informative manner.
Ability to do research and extract important and relevant information, prepare and analyse this information into formats with recommendations suitable for executive use.
Reporting and liaison with Executives and the Insurance Board of Directors
Competencies: Skills:
Excellent administration skills are Essential
Excellent organizational skills are Essential
Ability to pay attention to detail is Essential
Computer Literacy skills – MS Office (Word, Excel, PowerPoint) are Essential
Good interpersonal skills are Essential
Good oral and written communication skills are Essential
Ability to maintain confidentiality at all times
Ability to work under pressure and meet tight deadlines
Ability to work independently
Results orientated and self-motivated
Knowledge:
Knowledge of Microsoft Office – Word, Outlook, Excel and PowerPoint, Microsoft Project, Internet, Oracle etc.
Knowledge Telecommunications environment
Business Management Principles
Sound operational knowledge of the business and understanding of related business
dependencies
Reporting
Person specification – Behaviour
Vodacom Way
Customer Obsessed: We are passionate about exceeding expectations:
We listen and ask questions, to understand our customer’s needs and are able to propose solutions
We go above and beyond to make customers feel important and valued
Innovation Hungry: We create and deliver new products, services and ways of working that delight our customers:
We come up with new ideas to make things better
We encourage innovation and risk taking in our teams in the pursuit of commercial objectives
Ambitious & Competitive: We bring energy and passion to our work and always aim to beat the competition:
We show a can-do attitude, and believe in challenging and developing ourselves
We know what competitors are offering, and how Vodafone compares and use market data to drive decision making
One Company, Local Roots: We work across Vodacom to achieve the best outcome for customers, employees & shareholders:
We connect with the market & society in which we operate to delight local customers & stakeholders
We actively seek and adopt best practices from across the Vodacom/ Vodafone Group
Speed: We drive speed to market. We relentlessly prioritise and pursue the outcomes that matter to our business
Simplicity: We make things simple for our customers, partners and colleagues
Trust: We are reliable and transparent to deal with. We deliver for others and trust others to do likewise
Requirements: Education and Experience
Matric / Grade 12 or SAQA accredited equivalent* (Essential)
3 year relevant Business Degree or Diploma or SAQA accredited equivalent*(Essential)
MBA or Post Grad Diploma (Advantageous)
3- 5 years Business Support experience (Essential)
With 2 years Insurance experience (Essential)
*Please note that the onus lies with the candidate to provide Vodacom with substantial evidence to prove that his/her qualification is equivalent to the required NQF (National Qualifications Framework) level for the specific position.
Other: Ability to work outside of normal office hours
Mandatory Question must be answered
Employment Equity: The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
How to Apply:
http://www.vc.drm-za.com/
Deadline: 12/6/2012
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