Service Manager Job Vacancy at Telkom SA Limited in Gauteng

Job Title: Service Manger

Job # 1396976/1761: 10046CJ: Service Manager
Market Related Salary
Centurion South Africa (Gauteng)
Permanent skilled level position at Telkom SA Limited in the Telecommunication industry.
Benefits: fringe benefits, such as Telephone Rebate.
Posted by Telkom SA Limited on 01/06/2012 Telkom SA Limited

***** PLEASE NOTE THAT ONLY ONLINE CV’s WILL BE ACCEPTED AND NO FAXED CV’s WILL BE CONSIDERED ***** Required qualification and experience: An NQF 5 level technical qualification, with 5 years experience in a Telecommunications environment. Must have experience with MPLS VPN services. Special requirements: A valid driver’s license. Prepared to perform standby duty after hours. Must have reliable transport to attend customer meetings. The incumbent will be responsible to manage all processes to provide world class Service Management support to Account Managers/Special Market Services. Provide network support to internal and external customers, verifying existing networks, designing, presenting and implementing solutions to meet the customer’s needs or to improve the integrity of the customer’s network. Please note that preference may be given to Employment Equity candidates (including people with disabilities) The ideal candidate will have the following competencies: Ability maintain good relations with customers maintain good relations with stakeholders meet deadlines and to work under pressure work independently and as part of a team follow up on customer complaints give presentations to internal and external stakeholders Experience delivering innovative solutions advising customers customer service in telecommunication Knowledge telecommunications industry industry trends in telecommunications legislation applying to the provision of telecommunication services project management relevant software applications
Our vision
Being Africa’s preferred ICT service provider

Our mission
Telkom SA Limited is a leading SA based international ICT services group focused on long-term profitability through growth in existing and new markets

Our values
Continuous Performance Improvement
Honesty
Accountability
Respect
Teamwork

Apply online before 10/06/2012.

How to Apply:
http://www.telkom.co.za/common/homepage/careers.html

Deadline: 10/06/2012.